Family Ford of Enfield - Service Center
Enfield, CT
1,396 Reviews of Family Ford of Enfield - Service Center
Very good service at a reasonable price. Agnes, as always, was a pleasure to work with. She is very competent, efficient and customer friendly. However, this trip Agnes was busy helping a somewhat di always, was a pleasure to work with. She is very competent, efficient and customer friendly. However, this trip Agnes was busy helping a somewhat disorganized customer and it took about twenty minutes for me to get helped by another service advisor. There were three service people milling around doing whatever not answering the phone and not help customers waiting at the service desk. Agnes great, others not so good! More
I find Enfield for a very good dealer ship there's very kind a courteous. I get all my services done there and so far I've been very happy their service. kind a courteous. I get all my services done there and so far I've been very happy their service. More
Place sucks! Service had no record of my warranty. No one seems to know what is going on. I will not by a car from Family Ford again. seems to know what is going on. I will not by a car from Family Ford again. More
Agnes is an awesome and proactive service representative. She found an intermittent problem and called me about it so it could be fixed during this service appointment She found an intermittent problem and called me about it so it could be fixed during this service appointment More
I have been visiting this dealership for over two decades. They treat their customers very well and I always get the best service for my vehicle. The service department staff is very courteous and k decades. They treat their customers very well and I always get the best service for my vehicle. The service department staff is very courteous and knowledgeable and always treat me with respect and honesty, especially Ken Brown. More
Jorge and Agnes are a very big asset to your team. They are both super helpful and can tell they love their jobs. Good job are both super helpful and can tell they love their jobs. Good job More
Dealing family Ford was a pleasure. Everyone was so nice and very professional. I won’t bring my truck anywhere else. Thank you for the great service. Peter O’Donnell and very professional. I won’t bring my truck anywhere else. Thank you for the great service. Peter O’Donnell More
Always pleasant and friendly. Greg is always very helpful and answers all questions regarding work on my vehicle. Very comfortable waiting area. Would highly recommend Family ford. helpful and answers all questions regarding work on my vehicle. Very comfortable waiting area. Would highly recommend Family ford. More
The staff is professional & courteous. The service is very good and efficient. Prices are high ... so on and so forth. This survey is annoying. Word 😁 very good and efficient. Prices are high ... so on and so forth. This survey is annoying. Word 😁 More
The service was very helpful precise on what was being done pleasant experience much better than I received at Monaco ford and as good or better than Sarat wich I have been going to for past 7yrs thanks done pleasant experience much better than I received at Monaco ford and as good or better than Sarat wich I have been going to for past 7yrs thanks More