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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,387 Reviews

1,387 Reviews of Family Ford of Enfield - Service Center

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July 14, 2021

The service was very helpful precise on what was being done pleasant experience much better than I received at Monaco ford and as good or better than Sarat wich I have been going to for past 7yrs thanks More

by Dimondjap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Family Ford of Enfield responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

July 14, 2021

Amazing customer service! I live right in town and will be back again! Hopefully I don’t need any service on my car again for a long time but will come back here for sure. More

by LAJ99150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Houle
Jul 21, 2021 -

Family Ford of Enfield responded

Thank you for taking the time to share your positive experience and 5-star review!

July 13, 2021

Excellent service. Clean atmosphere. Ready on time as promised. Very friendly staff. I would reccomend this dealership to anyone looking to get their car repaired. More

by Backtrackn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Family Ford of Enfield responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

July 12, 2021

They took my car right in and started working on my car. Found the problem right away and fixed it in two minutes. Everything is working perfectly. More

by RICHIE1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Family Ford of Enfield responded

We are happy we could make your experience a positive one! We look forward to continuing to serve you in the future!

July 09, 2021

Kyle was very accommodating when I walked in to service. He listened to my issues and my truck was serviced quickly. Thank you great job More

by Khenshaw12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 12, 2021 -

Family Ford of Enfield responded

We appreciate the excellent feedback! We look forward to continuing to serve you in the future!

July 09, 2021

Ken in service was very knowledgeable about everything and explained everything that needed to be done at this time After the tech did a full inspection More

by Ezak195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Family Ford of Enfield responded

Thank you for taking the time to post your 5-star review. We appreciate your support!

July 08, 2021

The service always great. The service writers are always pleasant and explain what should be done. The new facility is comfortable and clean, I will probably purchase a vehicle there at some point. More

by IKONDB29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We look forward to seeing you next time!

July 08, 2021

Had a issue with my battery and it was resolved first thing in the morning service was great and I look forward visiting again the staff is very friendly!! More

by RT31966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! Our team is always happy to assist!

July 07, 2021

Probably the best service experience I’ve had. Agnes (service consultant) was friendly, efficient and competent. In other words I was treated like family. I definitely recommend Family Ford for your ser More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Family Ford of Enfield responded

We appreciate your recommendation of our dealership! Thanks again for your business! Take care!

July 07, 2021

The service department is pleasant, helpful, explains exactly what needs to be done and why, and how much it will cost. It is clean and pleasant, too. More

by KRISTINAJLOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Family Ford of Enfield responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

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