Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Family Ford of Enfield - Service Center
Enfield, CT
1,387 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,387 Reviews of Family Ford of Enfield - Service Center
Sort by
June 29, 2021
Verified Customer
June 28, 2021
Quick easy and great customer service. The staff was friendly and easy to work with. friendly and easy to work with. More
by matt
June 28, 2021
The service was great...I could not ask for more...Enfield Ford went above and beyond to take care of my truck...I will recommend this dealership to other people more...Enfield Ford went above and beyond to take care of my truck...I will recommend this dealership to other people More
by Luther12
June 28, 2021
Kyle, in service, took good care of me and was able get my truck repaired quickly. Thank you to the mechanic and Kyle. my truck repaired quickly. Thank you to the mechanic and Kyle. More
by TAMDON97
Employees Worked With
Other Employees :
Michael Dale, Brian Grismala, Doris Englese
June 25, 2021
Very friendly staff, Greg Ayers was very helpful with any questions I had questions I had More
by Atremblay24
Employees Worked With
June 25, 2021
Took the truck in for a FREE Ford recall. Taped the recall notice to the steering wheel. They wanted to charge me $350 to install a piece of plastic that the recall allows 45 minutes labor on and that recall notice to the steering wheel. They wanted to charge me $350 to install a piece of plastic that the recall allows 45 minutes labor on and that includes installing a computer download update. AND this recall applied to every Diesel engine over a 2/3 yr period so they had to know about it. It makes one wonder if they were trying to bill me and Ford for the job! More
by Prinzivr
Employees Worked With
Don’t remember. Don’t want to remember.
June 19, 2021
Routine service satisfactory. Professional, courteous, Wait time was about 90 minutes, but no complaints. Waiting room is clean, spacious and comfortable. Happy with my purchase, service. Wait time was about 90 minutes, but no complaints. Waiting room is clean, spacious and comfortable. Happy with my purchase, service. More
by johnny d
Employees Worked With
Name unknown.
June 18, 2021
The oil change appointment was completed without any issues. The waiting area is very comfortable and clean. I would highly recommend the Family Ford service department. issues. The waiting area is very comfortable and clean. I would highly recommend the Family Ford service department. More
by 1RCPILOT
Employees Worked With
June 15, 2021
I know they are busy folks but they always offer good customer service. I will continue to use Family Ford in the future for service. customer service. I will continue to use Family Ford in the future for service. More
by curtis_dotson
Employees Worked With
