Family Ford of Enfield - Service Center

I know they are busy folks but they always offer good customer service. I will continue to use Family Ford in the future for service. customer service. I will continue to use Family Ford in the future for service. More

Great service! My car was taken in right away and was finished at the promised time. Service staff stayed in touch with me the entire time. finished at the promised time. Service staff stayed in touch with me the entire time. More

Love it there. Very easy to make apt online. Everyone is very friendly and helpful. Explain what work was done. Waiting room is very clean very friendly and helpful. Explain what work was done. Waiting room is very clean More

Very happy thank you! Thanks Ken, I appreciate your help with my sunroof and running boards. There’s a reason I wait to come back hike to have my truck serviced. Thanks for your work with my sunroof and running boards. There’s a reason I wait to come back hike to have my truck serviced. Thanks for your work More

Always a great experience. Great people great service clean and pleasant to wait in. People always saying hello and asking if you need anything. Thank you clean and pleasant to wait in. People always saying hello and asking if you need anything. Thank you More

Ken Brown is one of the best service advisors I have dealt with. Ken’s customer service skills are top notch. He always keeps me informed of my vehicles progress and is very knowledgeable. Ken is a dealt with. Ken’s customer service skills are top notch. He always keeps me informed of my vehicles progress and is very knowledgeable. Ken is a one of a kind service writer. I would give Ken 10 stars if I could. More

Went to Family Ford of Enfield for a recall and the "works"on my 2017 Ford Edge. I was greeted as soon as I pulled up. Told them my name. That, I had an appointment at a certain time. They told me to h "works"on my 2017 Ford Edge. I was greeted as soon as I pulled up. Told them my name. That, I had an appointment at a certain time. They told me to have a seat in there waiting area. Before I knew it my car was ready. They even looked me up on my Ford pass. I had accumulated some credit to put toward my total bill. Best service I ever had. Thank You... More

I had to take my 2011 Ford Escape into the service center because my check engine light was on. The service was quick and staff were communicative! because my check engine light was on. The service was quick and staff were communicative! More

Ken is great and always takes great care of me and my Ranger. Fixes mishaps when they occur and as a customer that is number one. Ranger. Fixes mishaps when they occur and as a customer that is number one. More

Very nice people and good serviceFast and very timing Very nice people and good service Fast and very timing good tech with knowledge very clean work and well organized for first time visit was impressed Very nice people and good service Fast and very timing good tech with knowledge very clean work and well organized for first time visit was impressed More