Family Ford of Enfield - Service Center

Everyone that I have dealt with at Family Ford has been very professional and personable. From sales to service they are always willing to work with you. A very good place to do business very professional and personable. From sales to service they are always willing to work with you. A very good place to do business More

Not enough information given upon scheduling, the information that I was given was not totally accurate information that I was given was not totally accurate More

great service, great people! Pleasure to work with. Especially the pick up service that came to my job! Pleasure to work with. Especially the pick up service that came to my job! More

Thanks to Rick - a Mgr there…. He was able to remedy my Brake issue right away. He recognized that my vehicle had just 20,000 miles on it. It had bad rotors etc.. and he took car He was able to remedy my Brake issue right away. He recognized that my vehicle had just 20,000 miles on it. It had bad rotors etc.. and he took care of me by making sure all 4 were replaced. It may have been covered under the warranty, but maybe some of it wasn’t. Nonetheless, Rick stepped up and took care of me, which was so appreciated. Solid guy. . More

She was very kind and helpful with the entire process of buying new wheels for my mustang. She even updated me on my ford pass points and squared away my recall and rebate! I always go to family ford :) buying new wheels for my mustang. She even updated me on my ford pass points and squared away my recall and rebate! I always go to family ford :) More

This dealership is a favorite. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. More

The dealership resolve my issue without trying to upselll more unnecessary work and fixed it in a relatively short amount of time more unnecessary work and fixed it in a relatively short amount of time More

Everything was in a d out as promised. Tech did leave hand prints on hood and door though. Tech did leave hand prints on hood and door though. More

Prompt service. Difficult getting through the phone system. Good availability for appointments & very nice facilities. Difficult getting through the phone system. Good availability for appointments & very nice facilities. More

I like Enfield Family Ford. It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is why I do go to Family Ford.. More