Family Ford of Enfield - Service Center

Buying our car recently from Family Ford was an easy and enjoyable process. They were so helpful and accommodating in every way. Highly recommend! enjoyable process. They were so helpful and accommodating in every way. Highly recommend! More

Trustworthy, efficient, pleasant and knowledgeable! Staff is very friendly and technicians provide quick and efficient service Staff is very friendly and technicians provide quick and efficient service More

Family Ford of Enfield is a Great dealership with a fantastic staff. The only dealership I’ll use. Greg in service and Kim in parts always take great care of me. TOP NOTCH!!! fantastic staff. The only dealership I’ll use. Greg in service and Kim in parts always take great care of me. TOP NOTCH!!! More

I like the staff at Family Ford, always greeted promptly and courteously. The work was performed in a timely manner, and was explained well. and courteously. The work was performed in a timely manner, and was explained well. More

I'm fussy with my car and they take good care to keep it the way I brought it in. Ken is great also. the way I brought it in. Ken is great also. More

The service advisor, mechanic, and other staff were very pleasant and informative. The service on my car was done well and the waiting area was pleasant. pleasant and informative. The service on my car was done well and the waiting area was pleasant. More

Great care and good service professionals at their job specially agnes of family ford of enfield specially agnes of family ford of enfield More

I brought in my 2004 mustang for brakes and told service that there was something more than pads and rotors wrong with them. They felt like they were hanging up with a bad caliper or rotor. I received car b that there was something more than pads and rotors wrong with them. They felt like they were hanging up with a bad caliper or rotor. I received car back with slides freed up and new pads and rotors. Car went for inspection and passed but inspector said left front tire was hard to turn. I drove car and brakes still felt like they were sticking. Now they also had a smell and ton of brake dust. Car went back to the dealer and they diagnose it as a bad caliper and hose which is what i said when I first brought the car in. Ken was very nice about it and didn’t charge for diagnosis and reduced the bill. I had to arrange transport too and from and take time out of my schedule to do this though. More

Hi Staff friendly and curious schedule was quick My repair is cut and dry part is ordered repair is cut and dry part is ordered More

Always helpful, courteous and professional. Was out of state during a deluge of rain, remnants of a "tropical storm" with a sunroof that was not closing. Due to circumstances the return to CT Was out of state during a deluge of rain, remnants of a "tropical storm" with a sunroof that was not closing. Due to circumstances the return to CT was not until 5 days later. I was able to appraised of the situation, part procured and repair made in one day. More