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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,447 Reviews
Call Service Center (860) 745-1111

1,447 Reviews of Family Ford of Enfield - Service Center

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November 30, 2023

Fast, efficient service. It took the exact time they told me it would take. Good experience. More

by Ljjrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

November 29, 2023

Came in with a problem didn't have an appointment they were able to get me in and fixed my truck very happy More

by RONDOG1960
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Nov 30, 2023 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 28, 2023

We went for a free service check up for a car we bought in June. Everyone was very helpful and friendly! More

by Dhoylek51
Recommend Dealer
Yes
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Nov 28, 2023 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

November 28, 2023

Quick and expensive Extremely quick and efficient. Everyone I worked with was great but it was expensive More

by thomasrizzo06241
Recommend Dealer
Yes
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Nov 28, 2023 -

Family Ford of Enfield responded

Thank you for your kind review, Thomas. We are glad to hear that you had such a positive experience, and we look forward to seeing you again here at Family Ford of Enfield!

November 26, 2023

From start to finish, the experience was professional, fast and enjoyable for a linkage recall! More

by rondupre
Service Time
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Family Ford of Enfield responded

Ron, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 24, 2023

Very, quick and thorough eval. Of truck. Oil change, tire pressure, brakes, tire condition, battery More

by ATLANTICCHOPPERS
Recommend Dealer
Yes
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Nov 24, 2023 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2023

Great service dept always quick to respond to questions and problems. My Ford dealer of choice More

by PATMACARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Family Ford of Enfield responded

Thank you for taking the time to leave us a five-star rating. We will share your comments with our team, and we look forward to working with you again.

November 23, 2023

The gave me a ride home when i didn't have one, very respectful Very thankful for their help More

by Skippydip321
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
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Nov 24, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 22, 2023

Great service and always pleasant to work with - they are quick to resolve and prices seem reasonable. Agnes is always my go-to person and has always been great! I've been taking my then-new F150 here sinc More

by cramerx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I've worked with Ken and Greg a little in the past and they are great. I mostly deal with Agnes and she is great
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Nov 22, 2023 -

Family Ford of Enfield responded

Thank you so much for your kind words for Agnes, and for taking the time to leave us this wonderful feedback!

November 21, 2023

good service-prompt and on time service was completed in a very reasonable time Very pleasant experience More

by mikeums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

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