Family Ford of Enfield - Service Center

very professional” as i was upset i had to leave my vehicle over night due to a part not being avail for a recall” , family ford was accommodating and took the time to explain everything will use famil vehicle over night due to a part not being avail for a recall” , family ford was accommodating and took the time to explain everything will use family ford in the future as well sincerely Lawrence J. Smith LPN More

My experience was at the service department. The job was done but was not the most comfortable experience. The job was done but was not the most comfortable experience. More

The service department was ok but took a long time. The price was very expensive and not a comfortable atmosphere. The price was very expensive and not a comfortable atmosphere. More

Excellent communication, great service time, nice facility. On point diagnosis. I'm very happy happy with this service facility. On point diagnosis. I'm very happy happy with this service More

I came in expecting to pay for an estimate and then coming in for another appointment to have the car repaired. To my delight the mechanic was able to repair the car while it was in for the estimate!! coming in for another appointment to have the car repaired. To my delight the mechanic was able to repair the car while it was in for the estimate!! Thank you, thank you for saving me not only time but hard earned money. More

I was treated with friendliness and care my entire time of transactions. Very friendly staff!! of transactions. Very friendly staff!! More

Came in for service on a warrantied part. Service person was able to diagnose the problem without even looking at my car. All of a sudden the issue was not for the warrantied part and somethi Service person was able to diagnose the problem without even looking at my car. All of a sudden the issue was not for the warrantied part and something else that wasn't covered with the warranty. These guys are either incompetent or sleazy. Either way I won't be coming back here again. More

Very happy with the new vehicle but really upset with the response I received from my salesman when I asked for assistance fixing the carpet issue. Response was “ this is a service issue not mine, I am not response I received from my salesman when I asked for assistance fixing the carpet issue. Response was “ this is a service issue not mine, I am not getting involved”. My car had 200 miles on it. I will not buy another car from this dealership More

Friendly staff and easy to work with. Was easy to setup service appointment. Vehicle was ready in a timely manner. Was easy to setup service appointment. Vehicle was ready in a timely manner. More

Knowledgable people, friendly, efficient. Good overall experience. Happy with new vehicle. Confident in the dealership. Good overall experience. Happy with new vehicle. Confident in the dealership. More