Family Ford of Enfield - Service Center

I was traveling home to NY when I stopped on the way. I opened my frunk and then it would not close again. The latch was locked up I opened my frunk and then it would not close again. The latch was locked up More

I bought my car here new, and have been coming in for service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. More

They fixed what another dealer messed up. And took me in as soon as they could. And took me in as soon as they could. More

There was a recall on my 2025 Maverick hybrid AWD…a passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repai passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repair. The Tech was super polite and efficient. Th is was the least inconvenience to me possible's and I am still in appreciative awe! More

Courteous, professional and respectful of my time. Also gave ma a ride while my car was being worked on. Also gave ma a ride while my car was being worked on. More

Clean, professional ,courteous convenient,. Will return for next service. Made the experience painless. No suggestions for improvement. Will return for next service. Made the experience painless. No suggestions for improvement. More

Greg provided professional positive service and was a great communicator throughout the process. All tasks were addressed as requested. Great job Greg and Family Ford, thank you !! great communicator throughout the process. All tasks were addressed as requested. Great job Greg and Family Ford, thank you !! More

Greg is fantastic always very attentive to him needing help always hopeful if you call you should give him a raise help always hopeful if you call you should give him a raise More

On time and did what they were supposed to. I am a busy working. I have no more time. They did an excellent job. That's all that's needed to know. I am a busy working. I have no more time. They did an excellent job. That's all that's needed to know. More

Great experience! I found service writer Greg great to work with and he explained everything about the work on my vehicle. I found service writer Greg great to work with and he explained everything about the work on my vehicle. More