Family Ford of Enfield - Service Center

Was able to make a convenient appointment and was in and out in under and hour out in under and hour More

This is the best dealership around. They have a great service department a d all the staff are wonderful! They have a great service department a d all the staff are wonderful! More

I had an oil appointment at 10. I told her I needed it by 12 she never called me. I called her at 1:30. She said it wasn't ready yet would call when it is ready she never did. I wen I told her I needed it by 12 she never called me. I called her at 1:30. She said it wasn't ready yet would call when it is ready she never did. I went down and picked it up at four.!! More

Ken was great! He was very informative and helpful. My recalls were completed in a decent time and my key was fixed promptly He was very informative and helpful. My recalls were completed in a decent time and my key was fixed promptly More

Always get good service. The service advisors are very helpful. No need to wait long for appointments The service advisors are very helpful. No need to wait long for appointments More

Ken is the best! Great customer service! We can always count on him! We love family ford. Great customer service! We can always count on him! We love family ford. More

The service was quick, and the staff was courteous and professional. But it wasn't clear why we needed service. It seemed unnecessary, and it wasn't explained to us what it was or why it was needed. professional. But it wasn't clear why we needed service. It seemed unnecessary, and it wasn't explained to us what it was or why it was needed. More

Great communication. Refilled my DEF tank. It was 4X the cost Expensive fluids Refilled my DEF tank. It was 4X the cost Expensive fluids More

The service staff are pleasant to work with and never are pushing about offering other services. pushing about offering other services. More

Last year, I relocated to Connecticut from Texas. I have always taken my vehicle to the Ford dealer because they offer the best service for the money and I can always rely on them to give great servi I have always taken my vehicle to the Ford dealer because they offer the best service for the money and I can always rely on them to give great service without adding on unnecessary repairs. Anytime my Ford dealer tells me I need something fixed, I can count on the fact that the repair is needed. In addition to the great vehicle upkeep. Service advisor, Greg makes sure I am taken care of. Being a Disabled senior citizen, Greg always goes out of his way to greet me when I arrive at my car to ensure I can get my walker out. Additionally he explains anything I need to know about my vehicle servicing. And finally he walks me to my car to make sure I get inside safely after servicing is completed. I expect great service from my Ford dealer since I have been taking my car to them for many years, but Family Ford of Enfield goes the extra mile to take service to the next level! More