Family Ford of Enfield - Service Center
Enfield, CT
1,388 Reviews of Family Ford of Enfield - Service Center
Very impressed with sales and their response, although truck purchased is a xxx and was over priced. The service at family ford is poor.. multiple issues with recent purchase and service department could truck purchased is a xxx and was over priced. The service at family ford is poor.. multiple issues with recent purchase and service department could care less about my time and continued to insist to bring my vehicle back every other week rather than resolve issues in a timely manner It has now been a month and truck issues from initial purchase covered with a power train still not fixed. Very frustrated More
Calling and setting up Service to be done was very easy. People were very polite. All work was done quickly and correctly. People were very polite. All work was done quickly and correctly. More
Very clean in waiting area and garage area. And service are. I was early it was bad weather that day .I was first in line . And service are. I was early it was bad weather that day .I was first in line . More
Friendly employees and the dealership was clean. Service station was well maintained and organized. Dealership also had an excellent waiting area. Service station was well maintained and organized. Dealership also had an excellent waiting area. More
Family Ford very professional group Our sales guy Stephen was super pleasant to deal with Josh in financing helped us and was no pressure very professional Mustang we bought is beautiful Thank you Stephen was super pleasant to deal with Josh in financing helped us and was no pressure very professional Mustang we bought is beautiful Thank you for all the help. Harold More
I scheduled oil change, tire rotation, and recall service. Enfield Family Ford customer completed all three for a very fair price on time. service. Enfield Family Ford customer completed all three for a very fair price on time. More
All work was done to our satisfaction and was done in a timely manner. We will return. timely manner. We will return. More
The team at Family Ford really works hard to make sure things are done right. Our last 2 visits for service were great. The service advisors put in the extra effort and it really makes a difference. Every things are done right. Our last 2 visits for service were great. The service advisors put in the extra effort and it really makes a difference. Everyone must be working hard from the mechanics to the parts dept. really grateful for your hard work . More