Back

Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,388 Reviews

1,388 Reviews of Family Ford of Enfield - Service Center

Sort by
October 18, 2022

Family Ford service members see to it that all of my Mustangs service requirements are met and on time. Every service member is friendly and informative of what is needed based on my car’s history and w More

by STURGISGODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 11, 2022

Sales and service departments are always helpful, knowledgeable and attentive. I would recommend them wholeheartedly to anyone in need of a new car or service. More

by Rxhoo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

October 09, 2022

As always I was very impressed with the service writer and technicians at Family Ford. More

by ALAN37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

October 09, 2022

Greg my service advisor is always great to work with. The job was done perfectly and time promised. More

by GDT1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2022

Family ford was so helpful in my problem with my vehicle and they resolved the issue More

by rkcalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 10, 2022 -

rkcalbert responded

You are welcome.

October 08, 2022

My car has been in their shop multiple times, and they’ve done everything they can to get it back on the road for me. Great service. More

by STEVE.DANEAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Family Ford of Enfield responded

Thank you, Steve, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 06, 2022

Courteous and professional. They did not trust to for e feed for e feed me maintenance I need nut did not want st this time. More

by wkoziknet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 05, 2022

I was so happy to have a local dealership be able to help fix my car bought at another dealership More

by Marissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Marissa, and it's great to hear about your excellent experience here at Family Ford of Enfield.

October 05, 2022

This dealership has always been and continues to be very helpful and upfront regarding any recommended or needed service for my vehicles. More

by BSCHLEGEL468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

October 03, 2022

The service department is very kind and helpful. They come out to let you know updates. More

by MILLFAM
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

...
68
...