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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,399 Reviews

1,399 Reviews of Family Ford of Enfield - Service Center

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June 12, 2022

Great people very nice and knowledgeable. Frustrating sometimes on how long you have to wait to get appointment. More

by cstetson0018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Family Ford is a great Dealership, my first service apt went very smooth it was on time and the service staff were very good. Also the parts dept is very good and have bought accessories for my new Ford M More

by cloudy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

The experience was good from the beginning. All members of your team treated me fairly. More

by MCCLUSKEY413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Called with an issue on a vehicle 2 weeks away from factory warranty expiring and the went out of there way too get us in an everything was covered under warranty! Outstanding job! More

by LARING87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

Service department took great care of me. Found a way to fit me in last minute. They completed the work in a very timely manner More

by Salvella32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Ken is great. You are fortunate to have him. He’s one of the reasons I choose Family Ford. More

by Musicmann1970s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

I like the new modern upgrades to the building and service center. The work was performed as scheduled and delivered on time More

by ETorone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 03, 2022

Best experience with buying a car. ...ever. After signing, they stil gave me new tires and brakes..that never happens with other dealers More

by timothy.chase2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

Friendly good service no issues or complaints. Car done within specified time period. Will be back More

by DONNASNOWDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Family Ford personal are always pleasant and easy to deal with. I have been coming here for years More

by COURTC2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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