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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,399 Reviews

1,399 Reviews of Family Ford of Enfield - Service Center

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May 12, 2022

Found Critter and service person was very friendly. Typically, they aren’t…but he was human! More

by HMR529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Enfield ford was great to deal with on warranty work for my RV. Greg and the technician made sure everything was taken care on time and we were well informed. More

by dan.m.heald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Always great and attentive service. Service both of my vehicles at family Ford of Enfield More

by grandantiquity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you very much for this wonderful review! We hope to see you again in the future.

April 30, 2022

Always the best quick service. I’ve been having my car serviced here for almost 11 years. More

by Aspen0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Aspen, thank you for taking the time to leave this tremendous review! We're so glad to have you as a customer. Take care!

April 28, 2022

this dealership does the job correct the first time and the staff is very knowledgeable and courteous More

by jeffswist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Jeff, thanks for this amazing review! Customer satisfaction is always our number one priority! We hope to see you again in the future. Take care!

April 27, 2022

I trust that they take care of my vehicle in a timely manner, with exceptional results. More

by Johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

John, thanks for this great review! We're so glad you had a 5 star experience at our dealership.

April 26, 2022

Very happy with the service department. As in the past I found them to be informative, polite and accommodating. More

by LENORA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Lenora, thank you for this amazing 5 star review! We appreciate your kind words and feedback and hope to see you again in the future.

April 25, 2022

Very kind and caring, great people to work with. My car is happy again. Thank you all. More

by jdice88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Again was very impressed by service efficiency and accommodating employees family food really lives up to its name More

by Dimiondj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

We're so glad you experienced 5 star, efficient service at our dealership. Please come back and see us again soon! Take care.

April 23, 2022

Everyone was fantastic and helpful. Great place for vehicle to be serviced. A very professional experience! More

by CHATHAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you for this amazing feedback! We're so glad you had a 5 star experience at our dealership! Take care.

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