Back

Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,398 Reviews

1,398 Reviews of Family Ford of Enfield - Service Center

Sort by
February 05, 2022

Family ford worked with my work schedule during the week, which helped me very much. The process of getting my car fixed was made easy. More

by Ashleybgallant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Family Ford of Enfield responded

Thank you for the great review. Please let us know how we can achieve 5 stars in the future.

February 04, 2022

Work was completed in a timely manner. Report on necessary work to be done later was reported thoroughly explained. More

by DANCHLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Family Ford of Enfield responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

February 04, 2022

I have bought new Ford vehicles from Family Ford both at their old location in Chicopee and newer location in Enfield. I have experience buying cars at various dealers since 1955; none have had the famil More

by PWGORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moriarty, Greg Larouche
Feb 07, 2022 -

Family Ford of Enfield responded

Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!

February 03, 2022

Always a great pleasure dealing with Family Ford of Enfield. The Service dept was fast and knowledgeable. More

by DAVIDGRAHAM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Family Ford of Enfield responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

February 02, 2022

The employees seem very friendly. I feel confident bringing my car there. Will definitely be back. More

by Ann.vaudreuil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Family Ford of Enfield responded

Thank you for the kind words and 5 star rating! We look forward to seeing you again in the future.

January 31, 2022

Excellent service, my car was ready within the time frame they quoted me. Very comfortable waiting area. More

by BARBGRIGELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Family Ford of Enfield responded

Thanks for the kind words and 5 star review!

January 29, 2022

The service department and parts department are devoted and decided to taking care of the customers. More

by jOHNROBBINS327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Family Ford of Enfield responded

Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!

January 29, 2022

Great great great great great great awesome great great good good great great good great More

by DENZIMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Family Ford of Enfield responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

January 28, 2022

I was greeted in a timely manner, and Greg was very helpful in not only checking in my fleet truck, but also very informative about questions I asked about possibly giving a quote for servicing my pers More

by Eric
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Family Ford of Enfield responded

Thank you for taking the time to write this review! Our customers are our top priority, and your feedback is greatly appreciated. All of us at Family Ford of Enfield are glad to have you as a customer!

January 26, 2022

Clean professional friendly punctual Very helpful Clean professional friendly punctual Very helpful explained everything about the service That’s all I have to say More

by EMCGREEVY
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Twigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dale
Jan 28, 2022 -

Family Ford of Enfield responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again!

...
85
...