Family Ford of Enfield - Service Center

I brought my Ford Edge in for servicing and an oil change recently moving here from San Antonio TX. I am disabled and use a walker for mobility. Greg in your service department went above and beyond in makin recently moving here from San Antonio TX. I am disabled and use a walker for mobility. Greg in your service department went above and beyond in making sure I was informed every step of the way on my car's progress. I remained seated in the waiting area and he came in and explained when my car was finished and walked me to the checkout area. Then Greg made sure I was reunited safely with my vehicle. I truly appreciate the care and consideration shown to me at Family Ford! I now happily have found my new service department in my new hometown. More

The staff was very organized, timely, pleasant and communicated well. Service was a good experience. communicated well. Service was a good experience. More

My recent service of oil change etc and defroster issues and new tires and interior detailing was a very satisfactory experience…. Family Ford was accommodating in scheduling and thorough in servicing and f and new tires and interior detailing was a very satisfactory experience…. Family Ford was accommodating in scheduling and thorough in servicing and follow up ! More

Very clean and well organized. Service staff helpful. Polite and willing to go the extra step to make sure the customer's experience goof Polite and willing to go the extra step to make sure the customer's experience goof More

Smooth - Quick turn time - managed oil change, tire rotation and added air to tires and checked fluids rotation and added air to tires and checked fluids More

Had my oil change yesterday and a new battery put in did a good job and the employees are very courteous a good job and the employees are very courteous More

Professional, friendly quick to offer comfort as you wait for your auto’s service work for your auto’s service work More

Make sure to check your paperwork, 7 years of service always satisfied until last visit, paperwork by mechanic incorrect, didn't reset oil life meter, very simple things not done, other than that always always satisfied until last visit, paperwork by mechanic incorrect, didn't reset oil life meter, very simple things not done, other than that always go here, bought the truck there More

No rude people waiting room comfortable drive in out of weather just need someone do a visible on car before going in weather just need someone do a visible on car before going in More

They got me in and out no hassle . Also helped me with my rewards account by consolidating them into one. rewards account by consolidating them into one. More