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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,385 Reviews

1,385 Reviews of Family Ford of Enfield - Service Center

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December 13, 2021

Ken in the service dept is awesome. He did a great job of explaining everything to me and keeping me updated. More

by WPUDIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Family Ford of Enfield responded

Thank you for the kind words!

December 12, 2021

the service people were wonderful! the service people were wonderful! the service people were wonderful!! More

by NOONZ47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star rating!

December 10, 2021

Enfield ford is very professional and helpful. I've been dealing with them for 3 years and I have no complaints.my lease ends in month and I will still do business with them. Thank you. More

by DUNSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Family Ford of Enfield responded

Thank you for the kind words!

December 09, 2021

Big thank you to ken Brown , he was very helpful! Very satisfied with the service I received! More

by Chit20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!

December 08, 2021

Greg in service was great. The car was ready when they said it would be. More

by Trosati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Family Ford of Enfield responded

Thank you very much for the 5 star review!

December 08, 2021

I just got the best service here. I highly recommend this dealership. They are the very best ❤💕 More

by marceyfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Family Ford of Enfield responded

Thank you very much! We appreciate your recommendation.

December 08, 2021

Very attentive, friendly and knowledgeable of the truck issues. Good accommodations for making the appointment. More

by Mfuller10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mfuller10 responded

yes

December 08, 2021

Great communication, everything finished on-time. Would bring my car again. Easy to find too! More

by DanAD1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Family Ford of Enfield responded

Thank you very much. We look forward to seeing you again in the future!

December 07, 2021

They were able to diagnose and fix a problem with my Ford Transit 350 that another Ford dealership had failed on. More

by Balgrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Family Ford of Enfield responded

Thanks for the great review. We're so glad we were able to help!

December 06, 2021

The employees were all very helpful and pleasant to work with. The job was done on time and without any problems. The price was fair and the manager was on top of everything. Would recommend this dealership More

by BRESSETTEBN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Asselin
Dec 07, 2021 -

Family Ford of Enfield responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again!

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