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Family Hyundai
Tinley Park, IL
9,588 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,589 reviews
Verified Customer
December 31, 2025
If you’re ever shopping for a vehicle—whether it’s a Hyundai or anything else—call Ricky first. With him, you’re never treated like just a number. He truly made us feel like family from start to finish. Hyundai or anything else—call Ricky first. With him, you’re never treated like just a number. He truly made us feel like family from start to finish. Ricky was patient, knowledgeable, and took the time to really listen to our needs. We never felt rushed or pressured, and he made sure every question we had was answered clearly and honestly. His level of customer service was exceptional. He treated us with genuine care, respect, and professionalism, which made the entire car-buying process comfortable and completely stress-free. It’s rare to find someone who balances honesty with outstanding customer service, but Ricky does exactly that. Because of his approach, we felt confident in our purchase and truly appreciated the experience. I would highly recommend Ricky to anyone looking to buy a vehicle—this is how car sales should be done. More
by Shirena Muhammad Gray
Employees Worked With
December 30, 2025
My experience was great everyone was very friendly and cool. Especially Ken was very friendly and helpful I would recommend anybody to visit family Hyundai. cool. Especially Ken was very friendly and helpful I would recommend anybody to visit family Hyundai. More
by Cris
Employees Worked With
Ken
December 28, 2025
Wonderful Colin was pleasant and attentive. The experience went as expected. I hope that is enough The experience went as expected. I hope that is enough More
by JASONDKERN
December 27, 2025
Fast, friendly, quality and knowledgeable Their follow up is also excellent. Nice waiting environment too. is also excellent. Nice waiting environment too. More
by LYLE.PROVOST
December 27, 2025
Great service with Colin, making an appointment and installation of parts. Great job. After fixing my hatch. I thought it was better than when it was new. installation of parts. Great job. After fixing my hatch. I thought it was better than when it was new. More
by OLARRYO
December 27, 2025
We've been dealing with difficulties since 2024. No response from management. We've made over 20 attempts to reach someone for assistance. No response from management. We've made over 20 attempts to reach someone for assistance. More
by jorjor1484
