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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,313 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,313 reviews

June 09, 2025

Jo Ana Gonzalez is excellent! She is a delight to work with! Never talked to a tech!! More

by laney302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jo Ana Gonzalez 5 stars
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Jun 09, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 09, 2025

Dealt with Larry to buy a certified used Tuscon. Straight-forward and did not play any games with the purchase. Would definitely buy another car from this dealer. More

by B. Brasky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

June 07, 2025

Oil changed Old oil removed. Filter changed. That just about sums in up, in a nutshell. More

by lbndg
Recommend Dealer
Yes
Employees Worked With
Whoever changed the oil on a Genesis.
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Jun 07, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

June 07, 2025

Very clean dealership helpful dealership members above board pricing, and quotes everyone is friendly and nice waiting area More

by Don Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 06, 2025

Efficient, pleasant and fairly quick. Easy to use website and everyone very friendly and considerate to customers. More

by LW1777
Recommend Dealer
Yes
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Jun 06, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 06, 2025

Great customer service. Jose was awesome very professional and explained and everything well. Highly appreciated More

by NABIFIDAA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

June 05, 2025

I buy all my cars from family night. And get all my service done by them personally. Every time I deal with Colin Simmons. He bends over backwards to make my experience as good as it can More

by trgoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 05, 2025

I have always had stellar experiences here at La Familia Hyundai. My service experiences with Kenny and Jason have been just amazing. Larry my sales person top of the line all the way . Mr. Watson called an More

by PSMITH71866
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edwards
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Jun 05, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 05, 2025

My last service was a oil change and oil was all over my engine bay More

by JACK_FLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
2.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Family Hyundai responded

Jack, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 05, 2025

For the people that I delt with so far have been very helpful So far all good More

by frank4734
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Schmitt
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Jun 06, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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