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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
9,816 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,817 reviews

February 05, 2026

Friendly, honest, quick, always professional They know what they are doing. It is always a0 More

by Sandy arvaj
Recommend Dealer
Yes
Employees Worked With
Ken Begeske
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Feb 08, 2026 -

Family Hyundai responded

Sandy, thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 05, 2026

Left a towel inside the hood after changing oil, could have caused fire. Battery cap was left uncovered. More

by Mikeh25
Recommend Dealer
No
Employees Worked With
I don’t remember the name of the person
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Feb 11, 2026 -

Family Hyundai responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Feb 12, 2026 -

Family Hyundai responded

Mike, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Feb 12, 2026 -

Mikeh25 responded

Hello, my contact is mikeh25@hotmail.com or 773-426-6720. Thanks

February 05, 2026

Customer service great. Facilty clean and organized Price for the work done way to high. More

by s.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Feb 08, 2026 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 05, 2026

My experience has been great. Just didn't find a suitable car for my daughter thay she could afford without a co-signer. More

by CLOISHARPER
Recommend Dealer
Yes
Employees Worked With
Gio
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Feb 05, 2026 -

Family Hyundai responded

Thank you so much for your review! We are sorry that you haven't yet found a suitable vehicle for your daughter, but we'll keep looking for you both! Please don't hesitate to reach out if you need anything else.

February 04, 2026

Always good. Very responsive, helpful, professional, nice, pleasant, work is complete, meet deadlines, vacuum my car More

by gparran
Recommend Dealer
Yes
Employees Worked With
Joanna
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Feb 04, 2026 -

Family Hyundai responded

Thanks for sharing your five-star Hyundai Elantra service experience. We’re happy our responsiveness, professionalism and on time completion met your needs and that we could vacuum your Elantra’s interior. It was a pleasure assisting you and we look forward to helping again.

February 03, 2026

Very pleasant very fast Everyone was very nice and helpful and my experience was great More

by LaMonica.Debbie
Recommend Dealer
Yes
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Feb 03, 2026 -

Family Hyundai responded

Thank you for your feedback. We’re thrilled to hear our team delivered fast and helpful service for your Hyundai Elantra. We look forward to your next visit.

February 03, 2026

I had a great experience. I found my old salesman Jerry Lacy at Family Hyundai. He sold me my first Tucson back in 2012. He is a Fabulous salesman. I recommended him to fa More

by HEATHER72INDYGIRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Family Hyundai responded

We’re thrilled Jerry provided excellent service as you purchased your new Hyundai Tucson. Thank you for recommending him and our team to your friends and family. We appreciate your loyalty and look forward to assisting you again.

February 02, 2026

Always friendly and efficient Always friendly and efficient. I was able to get serviced in a timely matter with a quick turnaround. More

by COLLEEN1222
Recommend Dealer
Yes
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Feb 03, 2026 -

Family Hyundai responded

Delighted our team could provide friendly, efficient care for your Hyundai. We’re pleased the service was handled promptly so you could get back on the road. Thank you for sharing!

February 01, 2026

Well, they can't wait to get b your money oncar. ..then your screwed! Yes More

by RONKAYFAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2026 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Feb 04, 2026 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 31, 2026

My window they said they oiled it but it's still not working correct This is the second window with this problem with only 50000 miles More

by Tribune4744
Recommend Dealer
Yes
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Feb 01, 2026 -

Family Hyundai responded

Tribune, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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