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Family Hyundai
Tinley Park, IL
8,703 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,703 reviews
Verified Customer
Helpful May 03, 2024
I knew the car I wanted , the Tucson Hybrid. I knew the color I wanted , the shimmering silver . Got exactly what I wanted I knew the color I wanted , the shimmering silver . Got exactly what I wanted More
by KSTABB
May 03, 2024
Not happy at all with the service I received this time; they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offer they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offered a loaner vehicle to get home and I live in Chicago, nor was I offered a loaner vehicle to get back and forth to work and to me that should be standard operating procedures. What I was exposed to while taking the El with the CTA was very very dangerous and taking an Uber got to be too expensive. When I spoke to one of my coworkers about this issue, he informed me that he always gets a loaner, no matter what dealership he goes to if he had to leave his car; he also stated that he had NEVER asked for a loaner it’s automatically given to him if they keep his car. He was very surprised to hear that not only I but my son and my daughter are NEVER OFFERED A LOANER. I told them that there is a reason for this, that there is an underlining DOUBLE STANDARD because he’s WHITE and we are BLACK. I’ve bought to vehicles with Hyundai and should be awarded the same courtesy given others to get a loaner with my is kept for almost a week. The dealership needs to do a better job at addressing this issue in my honest opinion….! More
by Pastor Darnell B. Ford
May 03, 2024
Very good service the people who work care about the costumer that you have there 👍 👏 costumer that you have there 👍 👏 More
by DAWNWILLER9
May 01, 2024
Gio worked very hard to get the car in the color I wanted from another dealership and I was able to take delivery that day. from another dealership and I was able to take delivery that day. More
by LIZZYB312
April 30, 2024
I love Family Hyundai! I won’t go any where else. Highly recommend. Thank you! I won’t go any where else. Highly recommend. Thank you! More
by MICHELLE.BYRDAK
April 28, 2024
Service was excellent. Colin in the service department was very helpful and answered all my questions Colin in the service department was very helpful and answered all my questions More
by beg647
Employees Worked With
April 26, 2024
Very clean and respectful. It took about a hour or so for the oil change. It took about a hour or so for the oil change. More
by JMBECK81
Employees Worked With
April 26, 2024
Family members are the best people I have ever met. I will always buy my cars from them. They know how to take care of people.This is my third car I have bought from them and love every one of them. Th I will always buy my cars from them. They know how to take care of people.This is my third car I have bought from them and love every one of them. The service is amazing and I don’t have to wait long either. More
by OTISDUNSON
Employees Worked With
