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Family Hyundai

Tinley Park, IL

4.4
9,497 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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Today: 9:00 AM - 9:00 PM Closed Now
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,497 reviews

January 20, 2020

I had an oil change appointment at 4 the car didn't get in till an hour and a half I have things to do and you screwed up my schedule you owe me an oil change free please I had to take a Uber from your pla More

by a.schicht
Recommend Dealer
Yes
Employees Worked With
It was a tall black fellow I would rate him as a five-star he was very very good
Jan 22, 2020 -

Family Hyundai responded

Thank you for the detailed review. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free to reach out to our Service Manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

More
January 20, 2020

No pressure. Very friendly. Just a nice place to do business. Was always treated very well when bringing my car for an oil change or other work. More

by Dcon49
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember names, Tom Salin
Jan 22, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

January 20, 2020

My salesmen Larry Edwards was awesome! This is my 4th Sonata and he made this time go seamless with no stress. Thank you Larry E! More

by CJSR61
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edwards
Jan 22, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! Your business means a lot to us.

January 19, 2020

Tom Salin was great as always. Tom goes out if his way Tom Salin was great as always. Tom goes out if his way to provide awesome fantastic service and never lets us down whenever we come in. More

by joejulieklimek
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind words! Thank you for mentioning our staff member, Tom, who was able to help make your experience so great!

January 19, 2020

I went to do a oil change and to fix my master switch for my car they did a good job for the mechanic doing it More

by JUNIOR5ONIT
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind words! Thank you for mentioning our staff member, Tom, who was able to help make your experience so great!

January 19, 2020

Went in for an oil change and tire rotation. Was in and out within an hour. Tom was great as usual. Always receive great service whenever I visit. More

by zap12762
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 22, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us.

January 19, 2020

Splash shield reinforced We needed the splash shield reattached to the frame of the car. They not only were able to take us in right away, they did the work promptly and effic More

by JMILL53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 22, 2020 -

Family Hyundai responded

Thank you for your kind words! It makes us happy to know that providing our customers with the best services we can offer is paying off. If there is any other way we can help you, don’t hesitate to reach out.

January 19, 2020

Had a great experience with Adam and Joe the finance manager both are really nice guys and they helped us very quickly because I was in a rush and they understood that and I knew what I wanted so they t More

by ZAKIHAJ49
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members, Adam and Tom, who were able to help make your experience wonderful!

January 19, 2020

Family Hyundai is a good name for this dealership The sale rep. Jerry was extremely kind and patient. He took his time and listen to my needs, to get me the car color also one I could afford. He didn More

by SHARRON20061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff member, Jerry, who was able to help make your experience wonderful!

January 19, 2020

62,000 mile check up. Great service. I needed a rental and Crystal made sure I got a car that fit my needs. Thank you for fast and efficient service. More

by WCVICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 22, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

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