Family Hyundai - Service Center

It takes too long to get an appointment for a simple oil change like three months! change like three months! More

Great service in re call of Kona for installation of anti theft device. Thank you! theft device. Thank you! More

Service was very good. The only thing I would suggest is that you let customers know about the 3.5 % charge when using a credit card at time of making appointment. This w The only thing I would suggest is that you let customers know about the 3.5 % charge when using a credit card at time of making appointment. This way, if wanted, customers can bring checkbook or money. More

The dealership is a very clean and updated place. But many cars from there and I would highly recommend them But many cars from there and I would highly recommend them More

The car was there over a month. It took too long for the car to get repaired. The service personnel did not communicate with me to let me know what was happening with the vehicle, b It took too long for the car to get repaired. The service personnel did not communicate with me to let me know what was happening with the vehicle, but a good job was done on the vehicle. More

Terrible people, terrible product & even worse customer service. After almost 20 years of loyalty, my family & I will never return. service. After almost 20 years of loyalty, my family & I will never return. More

Awesome service this visit. The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine More

Tom the service gentleman was top notch since the moment I walked in and dropped my car off for service until the moment I picked up my vehicle. I would recommend family Hyundai to anyone. Thanks again I walked in and dropped my car off for service until the moment I picked up my vehicle. I would recommend family Hyundai to anyone. Thanks again More

They all had amazing customer service and great personalities. Everyone was so helpful and I appreciate the kindness. personalities. Everyone was so helpful and I appreciate the kindness. More

I took my 2021 Genesis GV80 for maintenance a month ago. I was told there was a recall on the seat belt which I was never advised in advance. When I picked up the vehicle my license plate frame and plates w I was told there was a recall on the seat belt which I was never advised in advance. When I picked up the vehicle my license plate frame and plates were bent, and my console trimming was scratched up. Once they worked on the seat belt the problem was solved temporarily. I took my car to have the repair done to replace the console trimming today and I advised them that I was having a problem with the drivers side seat belt detaching and inserting which was worked on a month ago. I received the call today from the dealership to inform me that they will not repair the seat belt under warranty because it appeared to be something sticky inside. I’m having a hard time believing their reasons because I wasn’t having any issues with the seat belt prior to them working on it. Also the loaner I received was extremely filthy and I literally had to clean and wipe the interior down. I didn’t ask for another vehicle because I was advised there were no other available prior to seeing the vehicle. I am extremely dissatisfied with the service at this dealership and I hope to resolve the issue considering my car was damaged. More