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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,907 Reviews
Call Service Center (708) 444-7100

5,907 Reviews of Family Hyundai - Service Center

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June 18, 2023

I had some issue with the car, been hearing some noise, I try to set an appointment online but here wasn’t any availability, So I called in and spoke with Mike and he was able to assist me, by offering for m More

by KASH M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2023

Colin is the man! Great service and done efficiently. Book in advance as it gets busy More

by RICOBENE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and the team met your expectations. Thank you for choosing Family Hyundai!

June 16, 2023

Friendly staff that answered all my questions Any and all questions I had about my vehicle/service were answered, and I left satisfied with the work done More

by Magmeister9
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 16, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 16, 2023

Great service. Timely delivery. Kept me up to date on the progress of my service. More

by KIRE5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Jun 18, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2023

Service was great. Everybody was helpful. Everything was done that I wanted to have done very pleased with everything More

by OVERTAKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Eric Kratschmer
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Jun 15, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

Jun 15, 2023 -

OVERTAKERS responded

Yes, you are number one in my eyes. I will continue to be a customer

June 15, 2023

Family Hyundai service department is great. Ken provided great and timely service. He was friendly and had me in and out on time. More

by Joanne PLASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 16, 2023 -

Family Hyundai responded

Thank you, Joanne, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 14, 2023

Excellent and knowledgeable service always! New makeover looks great too! Super friendly advisors that are kindly. More

by barnesgj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Jun 14, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 14, 2023

They are very professional and polite. My car was done in a timely manner. I have no complaints More

by TROBINSON2511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 14, 2023

Only place I have gone since 2007 I trust Tom and the entire crew Thanks More

by KHERN678
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jun 15, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 14, 2023

He was indifferent to my engine issues I had video showing an issue and he stated since the scan came back clean, he said there was nothing he could do. More

by NOEMAIL3
Recommend Dealer
No
Employees Worked With
Service manager
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Jul 08, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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