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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,877 Reviews

5,877 Reviews of Family Hyundai - Service Center

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February 20, 2022

Great service. The entire team is very helpful and considerate. Everyone is willing to help. The waiting area is inviting and set up nicely compared to other dealer More

by Kam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2022

Colin service writer than an excellent job and taking care of my situation as he’s also done in the past I would recommend his service department because of outstanding employees like him More

by DAN.HARTMONT
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Family Hyundai responded

Thank you, Dan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 20, 2022

Thanks for you service satisfy ! Great! Also will see soon for the service again have nice dsy More

by IGOMEZ4548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2022

Colin was extremely helpful and professional and the wait time was not long at all. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lisa, for choosing Family Hyundai!

February 19, 2022

Service staff were courteous and pleasant. Service performed on my car was completed very promptly More

by lizzie0313
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
Feb 20, 2022 -

Family Hyundai responded

We appreciate your business, Lizzie, and our team looks forward to serving you again soon!

February 19, 2022

Unfortunately, the decrease in staff has tremendously decreased the quality of services rendered at Family Hyundai. I have never had to write a bad review since I have been with this dealership (2016). I More

by lhawkins80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 19, 2022

comfortable visit but dealership overpriced services Crystal was nice and informative Thank you for your service More

by nunn2ulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayes,Hector
Feb 20, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

February 19, 2022

This Hyundai dealership is the best one, I’ve been going here for ten years and they have taken care of me time after time ! I plan on going here for a long time More

by chrisdcruz0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 20, 2022 -

Family Hyundai responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 19, 2022

They service department was very busy and yet made time to properly service my car . More

by mamalindaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 19, 2022

Always courteous and willing to assist you with your request as well as they pay attention to small details More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Chris Powers
Feb 19, 2022 -

Family Hyundai responded

Thank you for your business and this review, Sheri. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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