Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,832 Reviews

5,832 Reviews of Family Hyundai - Service Center

Sort by
January 23, 2021

Family Hyundai service department is the best I have experienced. All reps very knowledgeable and professional. Service was quick (less than a day) and price very reasonable. More

by skaterstoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krzis Czapka
Jan 24, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2021

Experience was awesome. Service was quick. I was put in a loaner car so I didn't have to wait. I was taken care of immediately More

by babbs117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wallace
Jan 24, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 23, 2021

Everything was done on time or early. I really liked the text and was able to communicate with the service department while at work. K More

by rsroering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 22, 2021

Tom Salin was my service rep and he was a pleasure to deal with. He was polite, professional, courteous and very knowledgeable. He is an asset to your organization. I would not hesitate to work with him More

by ascariano0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 21, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. We appreciate you taking the time to write this awesome, five-star review! Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 21, 2021

Dealership is very well organized & service department works very quickly. I made an appointment and I was able to get seen right at my scheduled time & the work was complete before the estimated time giv More

by Olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Family Hyundai responded

It's great to hear, Olive, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 21, 2021

Excellent experience. Krzis was my service advisor that kept me up to date withe the progress of my vehicle. I received a complete report of my service at the end of my visit. I was very happy with my expe More

by Practical car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krzis
Jan 21, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Krzis. We're glad to hear he delivered such a great experience!

January 21, 2021

I had a difficult time getting someone to return my call about getting a remote start , but once I did, Sam was very helpful and took good care of me. More

by RITALOREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wallace
Jan 21, 2021 -

Family Hyundai responded

Thank you so much for your feedback, we are glad to hear that Sam was so helpful to you. Thank you for choosing Family Hyundai, we look forward to assisting you with any future automotive needs!

January 21, 2021

In the service dept.Kris helped me. Wonderful young man. Very kind and knew his stuff. He is a keeper. Give him a raise. Thank you for great service. More

by lulu2@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Czapka
Jan 21, 2021 -

Family Hyundai responded

Thank you so much for your kind words for Kris, and for taking the time to leave us this wonderful feedback! We look forward to sharing this review with him, and our staff. We appreciate your business, Lulu!

January 21, 2021

Took car in because the engine light was flashing, and it would not accelerate. Colin called me at home a a couple hours later stating that the car was ready. He stated that they had to update the ECM with t More

by wilson_onyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Family Hyundai responded

Wow! Thank you so much for this great five-star review, Wilson. We are very happy that Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2021

It was fair they had a little patient with me help me with the problem and make sure they take care of me so it was very fair and reasonable and I liked How they help me with the problem and they move fa More

by yvonnewilkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 20, 2021 -

Family Hyundai responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our Family Hyundai, Yvonne! Please let us know if we can be of any more assistance, we’re here for you anytime!

...
393
...