Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,840 Reviews

5,840 Reviews of Family Hyundai - Service Center

Sort by
October 14, 2020

Bryan was great. He was able to take care of my issues even though I didn't have an appointment. They were very thorough with my car and let me know why my service code might have been on. More

by Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 14, 2020 -

Family Hyundai responded

Hello, Thank you so much for your kind words regarding your recent experience working with Bryan and our team, and for taking the time to leave us this wonderful feedback!

October 14, 2020

Took my car in for headlight replacement and signal light replacement but they are still not right. I have take. This I. For the same problem three times and still not right More

by MURZMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Family Hyundai responded

We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call.

October 13, 2020

My car was serviced in a friendly and quick manner. They were very well organized & took social distancing & the safety of us customers into consideration. More

by PENNY
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krzis Czapka
Oct 13, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Penny! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2020

I was extremely happy with my service. The dealership was quick and completed my oil change without any issues. I have used this service center in the last because I always have great experiences More

by STACYMRAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Family Hyundai responded

It's great to hear, Stacy, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

October 12, 2020

I had a quick and easy experience getting my first free oil change at Family Hyundai! Bryan was very nice and super helpful. The service team was quick and I didn't wait long at all! Thanks! More

by JPEN1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 12, 2020 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

October 11, 2020

Tom was wonderful to work with. He was very prompt with communicating and helping us with any questions we had. It was a great experience. Thank you More

by GREENWOODDEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 11, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

October 11, 2020

Bought a brand new elantra in '05? Bought a used Santa fe in' 13? Can't really see a reason to go to another dealership. Service is always friendly and fast. Thorough. I've not had to go back once for anyth More

by TFEITL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 11, 2020 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

October 11, 2020

Friendly and excellent service, as always. I was sent reminder messages to my email and phone, which I found to be very helpful. And, my car feels like new! More

by leomar1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 11, 2020 -

Family Hyundai responded

Leo, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

October 10, 2020

Service at Family Hyundai was terrible. First I was promised that the alloy wheels on my vehicle would be taken care of on Monday 10/5, so I dropped off my vehicle on Saturday 10/3 because I could not More

by gefosterjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Kratschmer
Oct 28, 2020 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership, and we apologize for the delays and lack of communication. If there's anything we can do to resolve the issue or if it's possible to discuss your experience in more detail, please feel free to reach out to us directly.

October 09, 2020

I always have great service from Family Hyundai but on this visit something was wrong with the car wash. It was left wet out in the hot son and if not wiped dry was starting to leave water spots on the fi More

by RAYMONDEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Family Hyundai responded

Thank you for your feedback! We are sorry you weren't fully satisfied with your experience and will share your concerns with the team. Please don't hesitate to let us know if we can be of further assistance.

...
414
...