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This rating includes all service center reviews, with more weight given to recent reviews.
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5,869 Reviews of Family Hyundai - Service Center
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August 14, 2020
Highly recommended Very courteous and professional employees. The service work performed is top quality. Never had a problem with service. Waiting room is always very Very courteous and professional employees. The service work performed is top quality. Never had a problem with service. Waiting room is always very clean and comfortable. More
by plparrish
Employees Worked With
Eric Kratschmer
August 14, 2020
I called when I saw my tire pressure warning I came in and was a hour wait. But the issue was fixed. I'm pleased! They were fair, explained everything and I will be back again! and was a hour wait. But the issue was fixed. I'm pleased! They were fair, explained everything and I will be back again! More
by TRACEYMARTIN1
Verified CustomerEmployees Worked With
Matthew I thought
August 14, 2020
Daytime Running Lights not working! Great service. I would rate higher had I not been made to comeback for 2nd visit due to not having parts on hand and re Great service. I would rate higher had I not been made to comeback for 2nd visit due to not having parts on hand and re More
by KOWVULCAN1500
Employees Worked With
Eric Kratschmer
August 13, 2020
Made an appointment although the default on my Hyundai app wanted to send me to Happy Hyundai in Oak Lawn I went online and booked my appointment then. Service was quick and efficient app wanted to send me to Happy Hyundai in Oak Lawn I went online and booked my appointment then. Service was quick and efficient More
by vidpkr2222
Employees Worked With
Tom Salin
August 12, 2020
Brake problem Frozen caliper on front brake. Fixed in a timely manner. Great people to do business with. Tom Salin is one of the greatest person who work for your Frozen caliper on front brake. Fixed in a timely manner. Great people to do business with. Tom Salin is one of the greatest person who work for your service department. More
by rbrizgys
Employees Worked With
Tom Salin
August 12, 2020
Prompt attention to my needs as a customer. He kept making sure I was given the right information about my vehicle. Walked me to the mechanic shop area to literally explain what my vehicle needed based making sure I was given the right information about my vehicle. Walked me to the mechanic shop area to literally explain what my vehicle needed based on mechanic assessment. More
by leomar1969
Employees Worked With
Tom Salin
August 12, 2020
This would be my third car I’ve purchased From family Hyundai and each time I’ve had a good experience. Mark Holder sold all of my vehicles to me he’s a very good salesman! and will continue to purchase Hyundai and each time I’ve had a good experience. Mark Holder sold all of my vehicles to me he’s a very good salesman! and will continue to purchase my vehicle through him and Family Hyundai ../ Thanks More
by Elaine.speech
Employees Worked With
Other Employees :
Mark Holder, Leon Goldman, Ryan Prindle, Sam Wallace
August 12, 2020
Called to schedule an appointment because my check engine light was intermittently coming on. TJ set up the appointment for me and assured me I’d be in and out within an hour. When I took the car in, problem light was intermittently coming on. TJ set up the appointment for me and assured me I’d be in and out within an hour. When I took the car in, problem was fixed and I was out in about an hour. Thanks for all your help TJ. More
by jnava0
Employees Worked With
August 11, 2020
Friendly and professional Always efficient when bringing car in for service and the waiting room is very comfortable. All service needed is approved upfront and explained when Always efficient when bringing car in for service and the waiting room is very comfortable. All service needed is approved upfront and explained when reviewing the invoice. More
by tracy.boss
Employees Worked With
August 11, 2020
To get an oil change, i talk to al in after market then decided to get my windows tinted. So i did, they even wash my car decided to get my windows tinted. So i did, they even wash my car More
by EJAROUEN
Employees Worked With
