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TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
673 Reviews
4.4

673 Reviews

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673 Reviews of TJ Schmitt

November 12, 2026

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Employee Rating

A big thank you to family hyundai. For taking care of my vehicles, they always give me great service. And always make sure that i'm happy when I take off More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Toni Ivanovic, Michael Kratschmer, Mike Majors , Brian

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Nov 12, 2026

Family Hyundai responded

Knowing you consistently leave satisfied with the care your Hyundai Tucson receives means a lot to our team. Thank you for continuing to choose our service department for your vehicles.

October 24, 2026

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Employee Rating

Nice staff and it was done quickly. I do have one issue that keeps happening except when I get to the dealership. More

by L_DANYALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2026

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2026

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Everyone was very friendly and got me in and out quickly with no issues. Wonderful service thank you More

by ATW1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Oct 22, 2026

Family Hyundai responded

Your note about our team’s friendliness and swift work during the service on your Santa Fe reflects our service department’s dedication to efficient, welcoming care. Hearing that you found the process seamless means a lot to us.

October 10, 2026

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Employee Rating

The service writer was very informative and helpful. Very much appreciate her input. She informed me I had a 30, 000 mile inspection but I told her I couldn't afford to do it today and I would do it nex More

by mkusman502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Oct 12, 2026

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 02, 2026

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Employee Rating

Horrible service, rude manager and service associate. I will never by a car from here again More

by ANTHONYPALERMO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Al Pellizzeri

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Sep 24, 2026

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 22, 2026

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Thank you to the amazing staff for a fast and efficient service also for the car wash I needed 😀 More

by dominiquebush48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors

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Aug 22, 2026

Family Hyundai responded

Knowing that the service on your Hyundai Elantra was fast and efficient means a lot to our team. We’re pleased we could provide the car wash you needed.

August 16, 2026

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Employee Rating

Great service done by great people for a great price and I'll be back. More

by ZofiaBach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Aug 16, 2026

Family Hyundai responded

Your praise of our service team’s attentive approach, quality work and fair pricing is rewarding to us. Knowing you plan to return is the best compliment, and we look forward to serving your Kona again.

August 10, 2026

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Employee Rating

Everything went as planned. No problems.Set the appointment and the problem was taken care of More

by EXALOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Colin Simmons

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Aug 10, 2026

Family Hyundai responded

Knowing that scheduling your appointment was straightforward and that we resolved the issue smoothly means a lot to our service team. Thank you for trusting us with the service on your Hyundai Palisade.

August 10, 2026

Dealership Rating
Employee Rating

Came in for a scheduled oil change, why do you have to schedule an oil change when you want people to come into the dealership? Make it more convenient for the customers by having a tech designated every More

by EDRO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Aug 11, 2026

Family Hyundai responded

Thank you! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 05, 2026

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Employee Rating

Service was timely and everyone was friendly. .There were snacks provided in the waiting room which is appreciated. More

by DIANEIACONELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Print
Aug 05, 2026

Family Hyundai responded

Knowing that you found the service on your Hyundai Tucson Hybrid timely and our team friendly means a lot to us. We’re glad you enjoyed the snacks in our waiting room during your visit.

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