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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,832 Reviews

5,832 Reviews of Family Hyundai - Service Center

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May 07, 2020

Great service! my issue was with my bluetooth cell phone connection and the problem was taken care of very quickly and painlessly by Eric. He knew immediately what More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
May 07, 2020 -

Family Hyundai responded

We're happy to hear that Eric was able to assist you. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

May 07, 2020

Long wait!☹️ I had a 9:30 am appointment. Arrived at 9:15 am got checked in. At 11:05 am came and said it was ready. Just had to pay for it and my Hyundai ne More

by NICKKRISTYSMITH
Recommend Dealer
Yes
Employees Worked With
Brian
May 07, 2020 -

Family Hyundai responded

Hi Nick & Kristy, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

May 07, 2020

Always amazing customer. I appreciate that. No long wait time. Service people are nice all the time. Hyundai keeps me on track with servicing my car. More

by PATRICIAANN.MASON
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
May 09, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 07, 2020

Excellent service as always With everything that is going wrong during the Pandemic, you could excuse any inconvenience in obtaining service, but this was not true for my appoint More

by EDWARDSCULLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 07, 2020 -

Family Hyundai responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

May 06, 2020

The service for oil change was very timely. The waiting area was distanced appropriately during this pandemic time. Thanks for service and the car wash. More

by mkeim4155
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 05, 2020

Great place for service I have been using Family Hyundai for service since 2007. I've never had any problems with them. Bring the vehicle in and get it serviced. As simple a More

by W_SWIATEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 05, 2020 -

Family Hyundai responded

Hi, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2020

I brought the Santa Fe in for an oil change 5/4/20 and had to return for an oil leak inspection on 5/5/20 due to a 4 inch diameter pool of oil on my garage floor noticed that morning after. It was determi More

by JBROWN2927
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Fast, efficient and friendly. Always a pleasure to have my vehicle serviced at Family Hyundai. You feel welcomed every time I bring in my car. More

by dcon49.dc
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 05, 2020 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

May 04, 2020

Was very efficient and trust worthy, clean and timely order to deal with up to date concerning the service of the vehicle and repair to date More

by sheila.swift64
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Family Hyundai responded

Shelia, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 03, 2020

Fantastic! Got me going back to my day despite having a flat. Work was very satisfactory. I've been dealing with Tom for years now and have not been disappoint More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 03, 2020 -

Family Hyundai responded

It's great to hear, Rich, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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