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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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March 24, 2020

The process from making an appointment, the drop off and completion with pick up, was smooth and hassle free. Everyone was very helpful and friendly More

by tongrens5
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 24, 2020 -

Family Hyundai responded

It's great to hear that we were able to help you out with your service needs. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 24, 2020

oil changes, fluid maintenance and safety inspections Change your oil! And have regular inspections especially for safety. 08 Santa Fe has 286,000 miles. Others have more. I got no complaints. z More

by RnD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Mar 25, 2020 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. WOW! We are happy to hear that we are helping to keep your Santa Fe with 286K miles still going! We're glad to hear we delivered such a great experience!

March 22, 2020

Oil Change Excellent service for my new Hyundai ,completed while I waited ,very quickly with great and friendly people. I highly recommend this dealership - gre More

by CATHERINEJC.RCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Mar 22, 2020 -

Family Hyundai responded

Thank you, Catherine, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 22, 2020

I came for my oil change. Crystal took me right in and provided superb customer service. She answered all my questions. The best cutomer service experience. More

by SCOTTTIA2
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 23, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Family Hyundai

March 22, 2020

What a great place to take your car for service. Car returned clean. Very happy with the service. I highly recommend coming to this facility. More

by kebcsr
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 23, 2020 -

Family Hyundai responded

Thanks for your great review! We appreciate your business and our team looks forward to serving you again soon. Sincerely, Family Hyundai

March 20, 2020

Service was fast and I was fully informed on the progress. They addressed all of my concerns and I was pleasantly surprised that they corrected one problem at a reasonable cost. More

by larryowensjustine
Recommend Dealer
Yes
Employees Worked With
I don't recall name and don't have paper with me. You should have the names.
Mar 20, 2020 -

Family Hyundai responded

Larry, thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 19, 2020

Reliable maintenance of car I continue to take my vehicle here for regular, car maintenance. I trust their knowledge, honesty, and work. I also appreciate the coupons and special More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 20, 2020 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team has been consistently able to serve you and demonstrate our commitment to great service. We look forward to seeing you again!

March 19, 2020

The service was amazing, neat, tidy and accurate and they're committed to what they're telling you it took only 20min for oil change. More

by MAJDI_AHMAD
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Mar 19, 2020 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 18, 2020

My visit to Family Hyundai for service on my Sonata March 17 could not have been more pleasant. Mike greeted me with a sincere interest in helping solve my problem. And he solved it and did it quickly and wi More

by JOHNFSTANO
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Family Hyundai responded

John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience working with Mike to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 16, 2020

Bryan did a great job in assisting me deciding the services that I needed for the mileage on the vehicle. I had a good experience today. More

by CLCHATMAN
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Mar 16, 2020 -

Family Hyundai responded

Hi, Thank you for your review and for letting us know what a great job Bryan did! We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

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