Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

Sort by
February 23, 2020

I Appreciate the warm , couteous ,professional and prompt service I receive. I also feel secure with having only Hyundai service my car. So far it is always a satisfying relationship and experience More

by lovearmanetta
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki 5 stars
Feb 23, 2020 -

Family Hyundai responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 23, 2020

I arrived early for my appt. which I made the service rep Crystal was aware. Basically it I spent almost 3hours there I was upset. More

by SONJE3DMOORE
Recommend Dealer
No
Employees Worked With
Crystal
Mar 12, 2020 -

Family Hyundai responded

Hi, We are very disappointed to hear that your experience did not meet your expectations. We take your feedback very seriously and would like the opportunity to speak with you about what happened further. Please contact us at your earliest convenience. Sincerely, Family Hyundai

February 22, 2020

The service was outstanding! Thank you Brian Ramocki for explaining what was done to my car and what needed to be done, along with the pricing for future services. More

by NONIP6
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Feb 23, 2020 -

Family Hyundai responded

Hi, We are very happy Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2020

Excellent service My experience with the service department went extremely well. I must give excellent reviews to your service representative Crystal. I would highly More

by w.pink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Feb 21, 2020 -

Family Hyundai responded

Thank you, Bill, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Crystal met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 21, 2020

Everybody is very professional and kind to me. I never have a problem scheduling an appointment. I was very satisfied with the work they did.. thanks..fred More

by WIREDTOWIN
Recommend Dealer
Yes
Employees Worked With
Jim Rich
Feb 21, 2020 -

Family Hyundai responded

Hi Fred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2020

great I was totally satisfied with my visit. Everything went very smooth and Tom Salin in service was fantastic.The service was great the coffee was great. More

by beg647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 22, 2020 -

Family Hyundai responded

Thank you for your review and kind words for Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 19, 2020

Good service in a timely manner at a good priceWork Good service in a timely manner at a good price Work done was what was expected and timeframe was also what was I was told More

by KLMFEME
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran
Feb 19, 2020 -

Family Hyundai responded

Hi KLMFEME, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope to work with you again in the future.

February 19, 2020

Took three weeks twice to finally find the error in my car. They refused to fill my tires or do an oil change for the six weeks of time i did not have my car. Had to use my own rental for one of these sti More

by DAVID.BYRNE14
Recommend Dealer
No
Employees Worked With
Mike Majors
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Family Hyundai responded

Hi David, Thanks for your review. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to our Service Manager, TJ. You can reach him at (708) 444-7100.

February 16, 2020

I have never had a bad experience at Family Hyundai. The check in is fast and easy, then you’re ready to relax with a cup of coffee and donuts. More

by SDOWNEY48
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Family Hyundai responded

Thank you for your kind words. We are happy to hear that your experiences at Family Hyundai have been so great! We are also glad that you enjoyed the coffee and donuts!

February 15, 2020

Excellent customer skills. Tom and Colin people skills are note worthy. They both understand the importance of making a customer feel comfortable enough to trust Hyundai dealership with their vehicle. More

by CYOUNGJOHNSON
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 20, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

...
454
...