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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,832 Reviews

5,832 Reviews of Family Hyundai - Service Center

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January 05, 2020

Oil change Brian was very kind and listened to my concerns. He made sure to explain what was found and assured me everything was taken care of. People like him More

by WAFAZEGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 06, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us. We are glad to hear that Brian was able to assist you and make sure that all the important information was addressed!

January 04, 2020

great It did not take to long for my service the service was great i liked the car wash the coffee was good also the doughnut More

by wclay61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

January 04, 2020

Great Service Always a great visit at family performed my 15k service was well taken care of by Colin and Michael called made an appointment best way to go More

by DREWLWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

January 04, 2020

Oil Consumption Testing Crystal initiated an oil consumption test for my 2013 Santa Fe. It only took 3 visits (1 every 1,000) miles.Each time I visited, they took me in witho More

by mikeceleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

January 04, 2020

2011 Sonata engine failure My engine seized well in a busy expressway in Chicago. I had my car towed to the dealership, because the tow driver informed me that this was a known More

by donpinkston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Salin
January 04, 2020

Always great service We are a three Hyundai family, all bought from Family Hyundai. Part of the reason was because we received great service with our first one. Every advi More

by sianocraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for your detailed review! It is wonderful to hear that you have been with the Hyundai family for so long and we are thrilled that you have enjoyed our service for all of these years!

January 03, 2020

Service advisor Colin went out of his way to provide me with fantastic customer service. I was completely satisfied and once again glad I brought my sonata to Family Huyndai. Ever employee I came in contac More

by ayrshire2
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

January 03, 2020

Greeted quickly Collin and Crystal both greeted me quickly. My car was serviced without an appt. My wait time was perhaps onr hour. Waiting area was clean. More

by GOLDIS4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Jan 06, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai and for mentioning Colin and Crystal. We are thrilled to hear that your experience at our dealership was wonderful.

January 02, 2020

Installation of Remote Starter I've had various cars serviced at Family for the last 12 years. They are the best in the business! Always informative and friendly to deal with. More

by j.synaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 06, 2020 -

Family Hyundai responded

Thank you for the detailed review. We are happy to know that you have been with our dealership for so long!

January 02, 2020

I was very satisfied with crystall in service she was very efficient very informative she was great I loved her service she made our first experience great I would definitely refer people to service to s More

by Deshunjones73
Recommend Dealer
Yes
Employees Worked With
Crystal in service
Jan 06, 2020 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

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