5,832 Reviews of Family Hyundai - Service Center
Oil change Brian was very kind and listened to my concerns. He made sure to explain what was found and assured me everything was taken care of. People like him Brian was very kind and listened to my concerns. He made sure to explain what was found and assured me everything was taken care of. People like him is what keeps me going back. His genuine caring professional character is unsurpassed. I left feeling safe and assured that my vehicle was safe to drive. Thank you Brian! More
great It did not take to long for my service the service was great i liked the car wash the coffee was good also the doughnut It did not take to long for my service the service was great i liked the car wash the coffee was good also the doughnut More
Great Service Always a great visit at family performed my 15k service was well taken care of by Colin and Michael called made an appointment best way to go Always a great visit at family performed my 15k service was well taken care of by Colin and Michael called made an appointment best way to go More
Oil Consumption Testing Crystal initiated an oil consumption test for my 2013 Santa Fe. It only took 3 visits (1 every 1,000) miles.Each time I visited, they took me in witho Crystal initiated an oil consumption test for my 2013 Santa Fe. It only took 3 visits (1 every 1,000) miles.Each time I visited, they took me in without an appointment and performed the measurement. More
2011 Sonata engine failure My engine seized well in a busy expressway in Chicago. I had my car towed to the dealership, because the tow driver informed me that this was a known My engine seized well in a busy expressway in Chicago. I had my car towed to the dealership, because the tow driver informed me that this was a known issue. Tom in the service department did not inform me of the same, And asked for a $100 deposit for service. I was later told that this was part of the campaign and that they were aware of engine failure in this model. It angers me that this wasn’t dealt with before my car was incapacitated on a busy highway.It’s just disregard for me and my safety. More
Always great service We are a three Hyundai family, all bought from Family Hyundai. Part of the reason was because we received great service with our first one. Every advi We are a three Hyundai family, all bought from Family Hyundai. Part of the reason was because we received great service with our first one. Every advisor we have had has been professional and a pleasure to work with. No high pressure up-sell for work we don’t need, we really appreciate that. We had a lot of problems with that across the street at the Honda dealer when we owned a Honda. Never again! We have re-located out of Tinley, but we will make the drive back here every time we need something for our vehicles. I was only in for routine service and Tom Salin was great to work with. From his greeting, to our conversation as he walked me to the cashier, he is genuine. I did not feel like a number, like in other service departments. A simple handshake and thanking me for coming in goes a long way in my book. Thanks Tom and the Family service department! Keep up the great work, we will continue to be loyal customers due to your customer service. More
Service advisor Colin went out of his way to provide me with fantastic customer service. I was completely satisfied and once again glad I brought my sonata to Family Huyndai. Ever employee I came in contac with fantastic customer service. I was completely satisfied and once again glad I brought my sonata to Family Huyndai. Ever employee I came in contact with asked if I needed assistance. More
Greeted quickly Collin and Crystal both greeted me quickly. My car was serviced without an appt. My wait time was perhaps onr hour. Waiting area was clean. Collin and Crystal both greeted me quickly. My car was serviced without an appt. My wait time was perhaps onr hour. Waiting area was clean. More
Installation of Remote Starter I've had various cars serviced at Family for the last 12 years. They are the best in the business! Always informative and friendly to deal with. I've had various cars serviced at Family for the last 12 years. They are the best in the business! Always informative and friendly to deal with. More
I was very satisfied with crystall in service she was very efficient very informative she was great I loved her service she made our first experience great I would definitely refer people to service to s very efficient very informative she was great I loved her service she made our first experience great I would definitely refer people to service to see crystal More