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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,840 Reviews

5,840 Reviews of Family Hyundai - Service Center

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November 07, 2019

Excellent service as always! Had to have my starter replaced Had to have my starter replaced. It has been giving a no start situation which was similar to the vehicle going in immobilizer mode for several months More

by tonyblack1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We are happy to hear that your issue with your starter has been resolved! Thanks for the review.

November 07, 2019

Hyundai Veloster Need to come back once the part arrives. Can't wait to come back and get the car fixed so I can drive in the winter. More

by kbasil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
Nov 13, 2019 -

Family Hyundai responded

Thank you for the feedback! Enjoy miles of smiles!

November 07, 2019

Really friendly Service writer was friendly, and job was done really fast. Did not have make an appointment. Will definitely return for service. Will recommend friend More

by REYESHECTOR0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Nov 13, 2019 -

Family Hyundai responded

We would like to thank you for your recommendations and for this amazing review.

November 07, 2019

Service Always received great service at Family. Had a little wait for my service but, service was good. My service associate (James Rich) was friendly and u More

by MWALKER7148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rich
Nov 13, 2019 -

Family Hyundai responded

Thank you for the feedback! We apologize for the delay and we appreciate your patience with us.

November 07, 2019

Dealership was AWESOME Family Hyundai was so friendly,so professional, the men I dealt with such as T J the service manager Al Pellizzeri,an Skip the sales guy couldn't have More

by DANIELBLAKE5779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T J sevice manager was truly outstanding
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your experience such a positive one.

November 07, 2019

Colin was my service writer. He’s always great. He’s very helpful and informative regarding what my car needs as well as options and priorities. More

by ALFRYCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

It is wonderful to hear that Colin was able to help make your experience such a positive one! Thank you for your feedback.

November 07, 2019

Very Helpful Family Hyundai has always taken care of me and my service needs. Colin Simmons has outstanding customer service and is always very helpful and explain More

by SCOTTCBLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai with Colin. Thanks for sharing!

November 07, 2019

I was able to get in right away for scheduled appointment and work was completed in less time than given. Enjoyed conversing with sales people during my wait. Would you consider having hot chocolate out du More

by Ioniq Driver
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We are glad to hear that your scheduled appointment was smooth and efficient! Thanks for your detailed review.

November 06, 2019

Service Advisor Tom Salin is absolutely the BEST. I made oil change appointment for 7am, Tom checked me in and quickly prepared the paperwork, checked for any pending services. Done in 45 minutes. More

by Fishing Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 06, 2019 -

Family Hyundai responded

Thank you so much for sharing your experience! We are happy to hear that your oil change appointment was right on time and efficient.

November 05, 2019

Great Service! Brought my car in for a creaking noise. Turned out I needed brakes and struts. Tom Salin took good care of me as always! I got a loaner car and my c More

by Tam225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 06, 2019 -

Family Hyundai responded

We couldn’t be happier that Tom provided you with great service!

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