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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,843 Reviews

5,843 Reviews of Family Hyundai - Service Center

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October 30, 2019

Family Hyundai Service Been going here over 17 years and have excellent service. Would not take my car any place else. Called Tom and told him my problem and told it would More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 30, 2019 -

Family Hyundai responded

Thanks for the awesome review, Ray Jones! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you!

October 30, 2019

Service Department for Tire Pressure The entire team at Family Hyundai are fantastic. The service department was very informative about my daughter's tire pressure and fixed everything. More

by SALLY071475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan - Great person , Mike Majchrowicz, Tom Salin
Oct 30, 2019 -

Family Hyundai responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!

October 30, 2019

Great customer service! Bought 2 cars here, and today went in for a routine oil change. Service is always great. Service writers are friendly, honest, and quick! Graham wa More

by BENBARTKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

October 29, 2019

Effortless! Orland Park Genesis makes servicing my new G70 effortless and when time is money they come to me and take all the hassle out of getting my new vehicle More

by abw6137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Oct 30, 2019 -

Family Hyundai responded

Thank you so much for sharing your experience with Genesis of Orland Park! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

October 29, 2019

Problem wasn't solved I brought my SUV in to get repaired, the automatic brake disabled waring light was on. It only took a day to repair, was told the problem was fixed, b More

by meliss6483
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Service Once again the service team took care of my needs quick and effectively. The service was great and communications were timely. Minimum wait time. Frie More

by fcalomino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 30, 2019 -

Family Hyundai responded

Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer. It’s so nice to hear that our service team helped to make your experience such a positive one.

October 29, 2019

oil change Service was quick, I was out of there in less time than was originally stated. My car was returned very clean. I was extremely pleased with the servic More

by kbisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rich
Oct 30, 2019 -

Family Hyundai responded

Hearing that you are extremely pleased with the service that you experienced is the best thing we could hope for! Thank you for choosing Family Hyundai.

October 28, 2019

Disappointing In the past I have had great service but for some reason this time I had to bring my car up there 3 plus times before the issue was corrected. One day More

by KROCK6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2019

oil change It was easy to check in and fairly quick wait time for the oil change. The waiting area is comfortable. I always appreciate the car being vacuumed and More

by soccermom325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

October 27, 2019

Great Service!! Everyone is always so pleasant and professional. I’ve been coming to Family Hyundai for 14 plus years and working with Tom Salin throughout. His at More

by Mkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom is the service representative I‘m used to working with but have to say Erick, who coordinates the flow of cars in and out of service does a great job! Also Colin is always helpful if needed and does it with a smile. , Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your wonderful review! It has been a pleasure serving you all these years! We appreciate the feedback and kind words.

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