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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,843 Reviews

5,843 Reviews of Family Hyundai - Service Center

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October 23, 2019

Excellent Service Very Easy People To Work With! We brought our 2011 Sonata Hybrid in for brakes and general service, we were provided with a loaner, which was greatly appreciated as we had other err More

by odegen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : T.J. in SERVICE!!, Mike Majchrowicz
Oct 23, 2019 -

Family Hyundai responded

We are glad to hear that your experience at Family Hyundai was smooth and efficient. Thank you for the detailed review!

October 23, 2019

15 month checkup Very good service and Mike Majchrowicz went the extra mile to clean a mark off of our wheel guard. Thanks Mike! PS, see you guys in January. More

by ADSZARKA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Oct 25, 2019 -

Family Hyundai responded

Thanks so much for sharing your experience with us!

October 22, 2019

Unprofessional and overworked Service Representative Our vehicle was being serviced for 4 Factory Recalls, however Colin at Family Hyundai quoted us serval different prices and refused to complete three More

by MSLMLT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Good service and friendly staff! Colin and kara and the driver who shuttleld me home/picked me up from my home are friendly and helpful. They made my appointment delightful. I hope yo More

by trinity72283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe her name is karla. I was in the shop for oil change and filter change
Oct 25, 2019 -

Family Hyundai responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business.

October 22, 2019

Oil change. This was my first experience with your service department. It was a very positive experience with your service department. They were fast friendly and More

by J_BOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Oct 25, 2019 -

Family Hyundai responded

Thanks for taking the time to share your thoughts and feedback with us! We appreciate it.

October 22, 2019

SERVICE . SERVICE WAS QUICK AND ON TIME AS QUOTED BY SERVICE REP.. FIRST TIME TO THIS DEALER FOR SERVICE, WAS IMPRESSED BY THE HELP I RECEIVED. I DID'T PURCHA More

by J.YOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM SERVICE WRITER
Oct 25, 2019 -

Family Hyundai responded

Thanks so much for sharing your experience with us! It was a pleasure assisting you.

October 22, 2019

Speedy Service I went in for an oil change and had speedy results. The service staff immediately went in to start cleaning my car. The service attendant explained More

by JANICETHOMPSON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Mike. He had beautiful blue eyes and gray hair., Mike Majchrowicz
Oct 25, 2019 -

Family Hyundai responded

Janice, it was a pleasure serving you!

October 21, 2019

great service the service is always good, everyone is friendly and accommodating. the coffee and donuts are always good. i would recommend family hyundai to everyon More

by SCOTTAPATJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 21, 2019 -

Family Hyundai responded

Scott, we appreciate your kind words! We are glad to hear that you enjoyed coffee and donuts, too!

October 21, 2019

Excellent service!! Service guy was very kind and answered a Great customer service! Make M was very nice from the time I arrived. He answered all my questions. I didn’t feel at all. I’ve had my car for a few ye More

by OKELIKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Oct 21, 2019 -

Family Hyundai responded

Thank you! We are glad to know that Mike was helpful and made your experience wonderful.

October 20, 2019

Serviced My car overheated brought it in and got what was needed haven't had a problem since......The staff took care of my needs...I am very pleased.... More

by Swaggnificent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

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