Family Hyundai - Service Center

Excellent customer service The whole experience was fantastic.. So courteous.. Finished on time as promised.. No high pressure sales.. Highly recommend this facility from purcha The whole experience was fantastic.. So courteous.. Finished on time as promised.. No high pressure sales.. Highly recommend this facility from purchase thru service the truly are Family Hyundai More

Oil change Tom Salin is the best. I am always greeted by my name and always work is completed in a timely manor. Every one at Family Hyundai is awesome. Especial Tom Salin is the best. I am always greeted by my name and always work is completed in a timely manor. Every one at Family Hyundai is awesome. Especially Skip, Tom Salin and Al Pellizzeri. More

Amazing Service Mike and his car doctors brought a dead car back to life and gave me a loaner "before i even asked for one. I took may 2012 Sonata to them for servi Mike and his car doctors brought a dead car back to life and gave me a loaner "before i even asked for one. I took may 2012 Sonata to them for service . an almost every occasion and never been disappointed. Great job. You are the best. More

Service is always terrific! I've always had a great experience @ this Hyundai dealer. The service is always professional and they take the time to explain anything that is neede I've always had a great experience @ this Hyundai dealer. The service is always professional and they take the time to explain anything that is needed. More

Oil change vehicle inspection I bought my vehicle from this dealership. I follow the booklet given to me for the services I need. Staff is always friendly and services are done i I bought my vehicle from this dealership. I follow the booklet given to me for the services I need. Staff is always friendly and services are done in a timely manner. More

Disappointing My vehicle was purchased from Family. Even though Happy is only a few minutes from my home we went to Family.. All the Service over the last 10 years My vehicle was purchased from Family. Even though Happy is only a few minutes from my home we went to Family.. All the Service over the last 10 years has been by Family. Always a Great Experience. But this was the first time I came away a disappointing and disheartening experience. We received notices that the 71,000 Inspection Check Up was due even though the vehicle was under 70,000. My Santa Fe ran Great and Never had a Leak. until the day I brought it in to Family where I was Informed I had a power steering leak and it would cost over $1,200.00 to repair. What a coincidence , my Santa Fe was only was only a few weeks past warranty. Family had my vehicle's Service History they knew how I maintained it. On top of that it was my wife who brought my Santa Fe in this visit. Instead of calling me they informed my wife who felt she was being taking advantage of by the tone of delivery and because we hadn't had any problems. I hate to think Family would resort to that. I called and discussed the issue with Colin who explained he hadn't the authority that night and then Michael the next day who said he couldn't do anything it is what it is and I have been pretty Lucky. I don't believe it was Luck I believed it was a Great Vehicle. At that I felt I wasn't a 10 year customer just a nobody and I knew our relationship was over. My wife and I are about 4-6 months from buying our next Hyundai. We planned on coming back to Family because of the experiences over the last ten years were Very Good overall . But not after this. It was like a friend letting You down when You needed him. All Very Disappointing More

Friendly family feel I would recommend this Family Hyundai to all of my friends and family, I've bought 3 cars from this dealership and all with Jerry Lacy who is an aweso I would recommend this Family Hyundai to all of my friends and family, I've bought 3 cars from this dealership and all with Jerry Lacy who is an awesome person to deal with he's friendly and helpful and knowledgeable, the new look of the dealership is amazing and always clean. More

Come prepared to wait My oil changes are free or I would never wait over 2 hours. The TV was on and the donuts are nice. The magazine selection could be better. My oil changes are free or I would never wait over 2 hours. The TV was on and the donuts are nice. The magazine selection could be better. More

Quick service and always pleasant! Every time I go there for service it is quick and love the people! Enjoy morning coffee and bakery goods they always have! Have also used the shuttle Every time I go there for service it is quick and love the people! Enjoy morning coffee and bakery goods they always have! Have also used the shuttle service and always pleasant driver! More

awesome service always a pleasure going there and getting quality service from Tom Salin, The attention to detail keeps my ride functioning at top gear through the se always a pleasure going there and getting quality service from Tom Salin, The attention to detail keeps my ride functioning at top gear through the seasons More