5,832 Reviews of Family Hyundai - Service Center
went for the first oil change for my 2019 Santa Fe Had a little bit of a wait, but it was very busy that day. I did have an appt. but waited close to 2hr. But the service man who met me was very polite Had a little bit of a wait, but it was very busy that day. I did have an appt. but waited close to 2hr. But the service man who met me was very polite and friendly. I had a question about how to hook my iphone up so I could get directions on my screen. He showed me how to do that, turns out I was not using the correct usb port. He showed me some other features on the car that I'm sure they showed me when I bought the car in April but I didn't remember how to use everything. I was very satisfied with the appointment. I had gone over on the mileage and he discovered that the feature that alerts you that it's time for an oil change wasn't turned on so he set it for me. Now the car will alert me when I need an oil change. More
Service Dept. I brought my car in for a total of 6 recall notices dating back to 2016. They were very prompt to check me in. They performed all the recalls in the t I brought my car in for a total of 6 recall notices dating back to 2016. They were very prompt to check me in. They performed all the recalls in the timeframe they had given me. When I picked the car up, I received very detailed paperwork on all the work they had performed and additional maintenance work recommended. The checked me out very quickly. Every employee I dealt with was helpful, courteous and knowledgeable. This is a great place to have maintenance and repair work performed on your car. I have been here before and each time this has been my findings. My daughter also has used this dealership many times and has always been pleased with the work they have performed. More
Oil change Came in for oil change, which was the free third one 😁. Wanted the brakes checked which were fine. Was asked if I wanted tires rotated because of mil Came in for oil change, which was the free third one 😁. Wanted the brakes checked which were fine. Was asked if I wanted tires rotated because of mileage. Agreed to that for $24. Not a bad price. Got the wipers replaced since the ones from Walmart would not fit. Not much more than I paid at Walmart that I had to return. All in all a very good and satisfying visit. More
Great service dept. Brought my car in for 5 different recall services to be performed. Easy check in. Car was ready when promised. All work performed completely. Pick up Brought my car in for 5 different recall services to be performed. Easy check in. Car was ready when promised. All work performed completely. Pick up of car was very quickly handled. Very courteous employees. Easy to understand paperwork explaining what services were performed and recommendations listed on what services should be handled in the future. More
Quick and responsive. I visited the site for the first oil change in my 2019 Hyundai Tucson. I was told it would take two hours so I went the waiting area and began workin I visited the site for the first oil change in my 2019 Hyundai Tucson. I was told it would take two hours so I went the waiting area and began working. To my surprise my car was ready to go in 30 minutes. More
Engine Checkup The service team went to great lengths to diagnose an issue with my car's engine. I was provided with several different options as far as repairs were The service team went to great lengths to diagnose an issue with my car's engine. I was provided with several different options as far as repairs were concerned and everything was explained in great detail. Great customer service provided during a stressful situation. More
Great service . Tom is wonderful to deal with he makes taking the car in for service a better experience than any other service center. Thanks Tom . Tom is wonderful to deal with he makes taking the car in for service a better experience than any other service center. Thanks Tom More
Excellent service I received excellent service. I was promptly given a loaner car and was on my way. Didn’t have to wait and was called when my car was ready. I received excellent service. I was promptly given a loaner car and was on my way. Didn’t have to wait and was called when my car was ready. More
best customer service they always do a good job, i am always satisfied. they have coffee and donuts which is really nice especially when u travel as far as i do to get ther they always do a good job, i am always satisfied. they have coffee and donuts which is really nice especially when u travel as far as i do to get there. More
Nice job I was very pleased with the service. (unfortunately the wash wasn't working, but totally understandable, but the interior of my car looked great!) Th I was very pleased with the service. (unfortunately the wash wasn't working, but totally understandable, but the interior of my car looked great!) The service personnel were very nice and respectful. I am extremely satisfied with the whole process and will continue to use the service department for any and all of my maintenance/service issues. Thanks for a job well done. More