Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,839 Reviews
Call Service Center (708) 444-7100

5,839 Reviews of Family Hyundai - Service Center

Sort by
March 09, 2024

Excellent customer service. Bryan as always was great. He had me out in less than an hour and always treats his customers with a great degree of professionalism More

by DALP15706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Mar 10, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 09, 2024

I had my appointment for over 2 weeks and it took over 2 hours to get my oil maintenance taken care of. When I was asked to enter the department, the serviceman walked ahead of me and I could not locate him More

by BUDHAREZLAK
Purchase Time
Recommend Dealer
No
Report | Print
Mar 13, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 09, 2024

Brought it my car with an engine problem. Few days later my car has had so many issues that I cant begin to describe. More

by BMPALUKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Osabuohien
Report | Print
Mar 13, 2024 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 08, 2024

Great place. I bought 3 different cars with Mayweather and will be a fourth one by the end of this year More

by EYERISH712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Mayweather here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 07, 2024

Excellent Excellent customer service and experience Excellent customer service and experience, short wait time, friendly check out and car wash More

by mmanthony1
Recommend Dealer
Yes
Report | Print
Mar 07, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 06, 2024

Excellent Everything was great just didn't like the fact that you make an appointment and still have to wait More

by LORRIEBRYAN
Recommend Dealer
Yes
Report | Print
Mar 06, 2024 -

Family Hyundai responded

Lorrie, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 06, 2024

I was respected the staff all friendly and was a quick exchange. Fantastic quick and friendly More

by VICSTEVEAA
Recommend Dealer
Yes
Employees Worked With
Ramy. He is fantastic. He deserves a raise! This was third time I worked with him to service my car and he has always gone above and beyond
Report | Print
Mar 06, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 05, 2024

Had an appointment for an oil change and all routine maintenance went there. He came and inspected. My car told me how long and it was around that time. More

by DEBABSHER818
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember but Carl??
Report | Print
Mar 05, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2024

Always helpful The entire service staff will always seems willing to help in anyway. I have never had a problem with service More

by BROSS3451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 05, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 04, 2024

Mike Major has been extremely helpful with explaining to me what they were going to do to solve my problem. More

by MUSTANGRDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman that answers the phone in the Service Dept was pleasant and helpful
Report | Print
Mar 04, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

1
...
51
52
53
...
584