Family Hyundai - Service Center

Excellent customer service Great service. Never have problems when I come in for service. Great service team, great customer service. I own two Hyundai SUVs and they were great Great service. Never have problems when I come in for service. Great service team, great customer service. I own two Hyundai SUVs and they were great buys. More

SERVICE BROUGHT VEHICLE IN THOUGHT IT NEEDED AN ALTERNATOR, RECEIVED A CALL BATTERY AT FAULT WAS INSTALLED VEHICLE WASHED AND READY UNDER THE TIME PROMISED,A BROUGHT VEHICLE IN THOUGHT IT NEEDED AN ALTERNATOR, RECEIVED A CALL BATTERY AT FAULT WAS INSTALLED VEHICLE WASHED AND READY UNDER THE TIME PROMISED,AWESOME SERVICE, HAD TIME TO LOOK AT THE NEW VEHICLES AND WOULD RECOMMEND ANYONE TO STOP IN AND SEE THE 2019 HYUNDAI'S AVAILABLE GREAT LOOKING VEHICLES AND THIS DEALERSHIP HAS A FANTASTIC INVENTORY TO CHOOSE FROM. THANKS FAMILY HYUNDAI , TOM S More

Regular maintenance Great and fast service. They have an Excellent service advisor. Thanks Tom Salin for all your help. I always take my cars there for service. Great and fast service. They have an Excellent service advisor. Thanks Tom Salin for all your help. I always take my cars there for service. More

Super service The service team did well with explaining what was going on with my car. The wait time wasn’t very long which was definitely a A plus and although I h The service team did well with explaining what was going on with my car. The wait time wasn’t very long which was definitely a A plus and although I had to ask to get my car washed and the outside only was done I was still happy with the service. More

easy to work with Fast, easy service. Friendly and professional proplr to deal with. Will return for future scheduled maintainance. Will recommend Family Hyundai to fri Fast, easy service. Friendly and professional proplr to deal with. Will return for future scheduled maintainance. Will recommend Family Hyundai to friends and family. Thanks More

Recall Appointment Overall, I was pretty happy with the service that Family HYUNDAI provided. They fixed a recall I had on my sonata in a timely manner, they put togeth Overall, I was pretty happy with the service that Family HYUNDAI provided. They fixed a recall I had on my sonata in a timely manner, they put together an emergency appointment for my sonata the very next day due to my service engine light going on as I pulled out of the service lot, and they didn’t charge me for any service or parts for the emergency appointment. The only suggestion I would make is offering a loaner vehicle to me when my service engine light went on in their lot. I understand the service dept closes at 7:00, but I was extremely hesitant driving the vehicle home and back the next day because they didn’t run any diagnostics to the vehicle before they sent me off. Other than that, the service was quick the next day and offered to drive me and pick me up from work. More

no regrets I interviewed a few dealerships for service of my Genesis and Family stood out. I appreciated the attention I received from Jim. He made me feel like I interviewed a few dealerships for service of my Genesis and Family stood out. I appreciated the attention I received from Jim. He made me feel like my car mattered. More

Long wait I had an appointment for an oil change at 8am on a Friday. While I realize first thing in the morning is always busy, this oil change should not have I had an appointment for an oil change at 8am on a Friday. While I realize first thing in the morning is always busy, this oil change should not have taken 2 hours to do. Especially since I had an appointment. Other than that everything else was fine. The service people were great. Just took way to long to do. Next time I wont schedule for first thing in the morning More

Good Experience My experience with Family Hyundai is always good. Professional attitude, friendly and courteous at all times and very responsive to what their custome My experience with Family Hyundai is always good. Professional attitude, friendly and courteous at all times and very responsive to what their customer's needs. More

Professional and customer focused Good service and Bill was my new service person which name is not on this survey. However, have worked with him previously Please add, thanks Good service and Bill was my new service person which name is not on this survey. However, have worked with him previously Please add, thanks More