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Family Kia
St. Augustine, FL
241 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 241 reviews
September 27, 2024
We went to Family "just looking". Debbie Stearley made me feel at ease. We have the car of our dreams! Love it! Thanks to Debbie and John for making buying a vehicle the best expe Debbie Stearley made me feel at ease. We have the car of our dreams! Love it! Thanks to Debbie and John for making buying a vehicle the best experience we have had ever! More
by Duck
September 26, 2024
Went to the lot “just looking”. Three days later the car that my wife wanted was delivered to our driveway. Working with Caleb and Scott was an absolute no pressure experience. They Three days later the car that my wife wanted was delivered to our driveway. Working with Caleb and Scott was an absolute no pressure experience. They gave us a great trade in allowance and made sure the car we got had everything on it that we wanted. Easy sales process, easy closing, easy delivery. I’d recommend these guys to anyone who asked. More
by Kia customer
Employees Worked With
Caleb Mobley
September 25, 2024
I purchased my new Kia on Saturday. I had to return on Monday to pick up a few items that I forgot to transfer to the new car and to drop off the 2nd key fob, which I had left at home I had to return on Monday to pick up a few items that I forgot to transfer to the new car and to drop off the 2nd key fob, which I had left at home. Thank you Debbie for "rescuing my stuff" and holding it for me. You are the best. More
by lynn_andrews49
September 25, 2024
Car buying made simple. Excellent service, great employees who help with what you need and don't pressure you. Will be buying from them here on out. Excellent service, great employees who help with what you need and don't pressure you. Will be buying from them here on out. More
by DMauck
Employees Worked With
September 25, 2024
everything was greta! I was really happy and they let me bring my dog in and go on the test drive with me! I was really happy and they let me bring my dog in and go on the test drive with me! More
by Deedee
Employees Worked With
September 25, 2024
The staff was so knowledgeable and helpful! ! I didn’t feel any pressure at all! ! I didn’t feel any pressure at all! More
by ads
September 25, 2024
Exceptional service! Caleb Mobley went above and beyond to prepare my deal ahead of time. He listened thoroughly and was attentive to what I needed and wanted in a new ca Caleb Mobley went above and beyond to prepare my deal ahead of time. He listened thoroughly and was attentive to what I needed and wanted in a new car. I’ve recommended him and Family Kia to all my friends and family! More
by Tralina
September 25, 2024
Excellent dealership! Got my car serviced there and they did complete and thorough work on time. The knowledgeable staff is great. I will be back to purchase because their Got my car serviced there and they did complete and thorough work on time. The knowledgeable staff is great. I will be back to purchase because their pricing is great and they don’t try to gouge you like some dealerships! More
by Walter41
