Family Kia

I walked in to see the new Souls. Joey greeted me and took me for a test ride. This car handles and rides much better than I thought it would. He explained many details about the car I did not know about took me for a test ride. This car handles and rides much better than I thought it would. He explained many details about the car I did not know about. Then Joey got me a great deal on a used 2010. Wayne finished up the deal by going through some extra effort to give me better financing. I appreciate the respect and friendliness they showed me during the whole process. You can tell they like what they do and they are proud of their cars! It was a great experience. Thank you both! More

Very sensitive to our personal needs. Met all of our requirements in a very compact time frame. Would have no hesitation in recommending family & friends to this dealership. Extremely knowledgeable pe requirements in a very compact time frame. Would have no hesitation in recommending family & friends to this dealership. Extremely knowledgeable people to work with. The people were extremely professional. It was the best car sales experience we've ever had! More

Debbie was very knowledgable and very helpful. She is a terrific and enthusiastic salesperson and is a large part of the reason I selected Kia. Everyone I came in contact with was extremely helpful and fr terrific and enthusiastic salesperson and is a large part of the reason I selected Kia. Everyone I came in contact with was extremely helpful and friendly. I researched many cars online before I went to Family Kia. I especially liked the dealer reviews. More

This dealer tried to hide additional costs to the car of nearly $5000.00. Also, would not honor the advertisement that was listed in the St.Augustine Record. Dealer fees of 700.00. Very high, other dealers nearly $5000.00. Also, would not honor the advertisement that was listed in the St.Augustine Record. Dealer fees of 700.00. Very high, other dealers fees in the same area are under 400.00 Walked away and will never be back. Beware of slick talking car dealers. More

Great friendly service.....It was great experience for us.We will recommend to eevryone. one day last week i pulled in to dealership as they were ready to close,wayne stayed back after closing to walk me us.We will recommend to eevryone. one day last week i pulled in to dealership as they were ready to close,wayne stayed back after closing to walk me there car lot and explained everthing to me.He could have said " Sir, we are close for today, we will be open tommorow at 11am.But did not do that showed me around".Follwing day I got their and Antonio met me and told me that even it was Joey's day off,he is on his way.He came in and i had to leave to get to my restaurant he waited for me till i got back to take care of me.I'm also in customer service and this is one of the best customer service in Auto dealer i've seen in while. FAMILY KIA WHOLE STAFF IS BEST I WOULD GIVE THEM 5STAR'S (*****) VIPUL PATEL. More

We where very well treated by this dealership. got a good deal on a 2010 forte SX sedan equipped as wanted. we where treated politely, courteously, and professionly by our saleman Antonio, finance manager Wa deal on a 2010 forte SX sedan equipped as wanted. we where treated politely, courteously, and professionly by our saleman Antonio, finance manager Wayne and Steve the general manager. Only one small problem was a slight delay in locating the exact car we wanted. Steve stepped up to the plate,got on the phone & computed and within 24 hours found the exact car we ordered. He even loaned us a brand new Kia to use for 2 days while his crew went and got our car. They where great to deal with and would recommend them to anyone in the market for a new Kia [ or anyone of their fine used cars ] stop by and see them, [ask for Antonio or any of their fine sales staff ]. They will give you the hat right of their heads and unbeatable service. More

Joey was very helpful and patient. I didn't really have the best credit and i believe he did everything he could to help me, i am a single mom that is very responsible but just needed someone to help me, s the best credit and i believe he did everything he could to help me, i am a single mom that is very responsible but just needed someone to help me, so thank you Joey and thank you Family Kia. I love my new Jeep Liberty. More

We drove over 100 miles one way to take advantage of the deals at family kia. Peter is a fantastic person and friend. He gave us a deal that I don't think could be matched anywhere.All the people at family deals at family kia. Peter is a fantastic person and friend. He gave us a deal that I don't think could be matched anywhere.All the people at family kia are just what the name says--a family. Thank you everyone for the best experience I have ever had at a car dealership. The sorrento we bought is fantastic in every way. The luxery and value is beyond any expection I could have. Thank you again: Raymond and shawn gregory More

Picked out a used car and agreed on price. It seemed like an easy process until time for close of sale. There were stalls with my request for an independent mechanic checkup. Each time I requested a r like an easy process until time for close of sale. There were stalls with my request for an independent mechanic checkup. Each time I requested a revision to the contract there was a change made to offset it. When presented with the new contract the requested revision was pointed out but not the other item(s) they changed. Five minutes of paperwork took all day. Succeeded in wearing me out and ripping me off. Paid way too much in hidden fees and did not receive agreed to service report. More

We decided to take a sunday afternoon and compare cars and prices. Our first stop was Family Kia, we were greeted by Walter, he was very patient, answered all our questions, gave us a great price and we b and prices. Our first stop was Family Kia, we were greeted by Walter, he was very patient, answered all our questions, gave us a great price and we bought that day with no further shopping. Great place to do business with. Thanks again Walter. Harriers More