Family Kia

Mr. Cassata was friendly and informative, as well as understanding. Over all it was a pleasant experience. We traded in an 07 Dodge Caliber for a 2010 KIA Soul. It's much quieter inside than the Dodge. understanding. Over all it was a pleasant experience. We traded in an 07 Dodge Caliber for a 2010 KIA Soul. It's much quieter inside than the Dodge. The dealership itself was easy to find and comfortable. More

This was definitely the best experience I have ever had with a dealership/dealer. In the past I have always walked away from buying a new car feeling like I got ripped off, but I felt like this dealership with a dealership/dealer. In the past I have always walked away from buying a new car feeling like I got ripped off, but I felt like this dealership was extremely honest and forthcoming in getting me the best price they could for my new Kia Soul. I love the car and would highly recommend this dealership and Joey C. to anyone in the market for a new car. Did I mention that I LOVE my Kia Soul, and get compliments on it ALL the time! :) More

Tony Dasilva, from the initial handshake, showed my wife and I nothing but respect, courtesy and a genuine concern for our interests. There was no fake, flashy attempts at "salesmanship", but only an open and I nothing but respect, courtesy and a genuine concern for our interests. There was no fake, flashy attempts at "salesmanship", but only an open and honest approach to finding a realistic solution to our automotive needs. Hands down the best sales experience I have ever had; we weren't treated like a number or quota, but with a nice union of personal professionalism. If he doesn't meet you on the lot, walk through the center showroom door, head straight back to the middle desk and let Tony help you find what you need... When it came to signing the deal, Wayne Acosta not only beat his initial quote but then proceeded to find us a lower rate and payment two more times over the next couple of days! Imagine that, a car dealer arbitrarily finding and then surprising you with a lower payment two more times AFTER you sign a deal for a car! Not a typical dealer. Save yourself alot of time and just shop here first. More

I thought Debbie Stearley was very professional and I enjoyed the time I spent with her. She was very through in explaing the benefits of the vechile thatI was looking at. She explained the warranty sy enjoyed the time I spent with her. She was very through in explaing the benefits of the vechile thatI was looking at. She explained the warranty system to me. She brought me a drink while I was waiting for the manager to get back with her. She showed me pictures of her new grand baby, which I am a grandmother and I enjoyed the personal touch she puts in when you are waiting for a response from the Loan companies. Patricia Wiltsee More

Let me start by saying anyone that knows me knows that I know what I want and have an incredible drive to get it. In other words I am quite difficult to please. I looked online for awhile at new Kia Soul know what I want and have an incredible drive to get it. In other words I am quite difficult to please. I looked online for awhile at new Kia Souls. When I decided it was time to contact a dealership I put my information into the system. Elena contacted me right away and was very professional with her message. (I was working). Steve contacted me a few hours later to follow up and was very accomodating without being pushy. He was very laid back and I really enjoyed that. I went to the dealership that night and although Steve had stepped out, he had already prepared Peter to be there and ready to assist me. Peter was fantastic and greeted me by name. He was very patient when I was being thorough with the cars and ready to work magic with Wayne (the finance manager) when I told him I was ready to get some numbers going. The entire process was super quick. Everyone from the guy dilligently cleaning with a mop and bucket to the guys that work the magic numbers back in the offices (Steve and Wayne especially) were incredibly friendly, laid back, and very professional! The dealership was immaculate and you can tell they take pride in their work! Wow! I purchased a vehicle that they didn't have in stock so they loaned me one that was on their lot until my vehicle came in. These guys really went the extra mile when the Soul I ordered didn't move from another dealership quickly enough. They understood that I had to drive a "loaner" longer than I would have desired and even threw in an extra that I had inquired about previous to the sale for the trouble! How Intuitive!I can't stand walking into a dealership and feeling like I can't breathe due to a swarm of sales people that are trying to convince me to buy something I don't want. The difference between me and others is I will actually tell the dealership or sales people that I don't appreciate the treatment and walk. Thanks to the professionalism displayed at Family Kia I am the proud owner of a new Kia Soul. I also have lower payments than buying a used car at another dealership.If you are considering buying a new car you will be in good hands with these professionals! Give them a chance, really. You will be blown away by their service! Thanks again to Elena, Steve, Peter, and Wayne! More

from the time my husband called on the phone and talked to debbie till we came over to look at car till the time we left everyone was friendly and debbie had the answers for us if she did not she found th to debbie till we came over to look at car till the time we left everyone was friendly and debbie had the answers for us if she did not she found them we just came back from vacation with our KIA and we all loved it the dog also with seats down she can hide in shade if she needs to job well done so far have not experienced the service department but sure they will please also the kellers More