Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Kia
St. Augustine, FL
633 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 633 reviews
May 14, 2026
Everyone was friendly, service was started on time and finished on time .completely satisfied,very happy finished on time .completely satisfied,very happy More
by JOHNEDWARDARTHUR
Verified Customer
May 14, 2026
We would not have bought the car from anyone but Richard Brannan. He made buying a car actually enjoyable. No pressure or strong arming. He and Wes were honest, clear, not pushing for a sale but listened Brannan. He made buying a car actually enjoyable. No pressure or strong arming. He and Wes were honest, clear, not pushing for a sale but listened to our needs and gave us the information we needed to make a decision. I will call Richard when its time to buy another car. More
by ecssowers
May 11, 2026
MY SELL PERSON WAS JC. VERY NICE, ANSWERED ALL MY QUESTION ABOUT THE AUTO. NO PROBLEM WITH HIM. IT WAS NOT HIS FAULT I WAS THERE 5 HOURS BEFORE MY DEAL WAS COMPLETED. VERY NICE, ANSWERED ALL MY QUESTION ABOUT THE AUTO. NO PROBLEM WITH HIM. IT WAS NOT HIS FAULT I WAS THERE 5 HOURS BEFORE MY DEAL WAS COMPLETED. IT WAS HIS SALE MANAGER BEING THE PROBLEM. JC 'S HANDS WAS TIDE. I KNEW WHAT OTHR DEALERSHIPS HAD OFFERED ME. I WAS SHOCKED AT THE COMMENTS THE FINANCE MANAGER ADAM LEVINSON SAID TO ME WHEN I WENT IN HIS OFFICE AFTER WAITING ANOTHER HOUR. I WILL NOT PURCHAED ANOTHER VECHICLE FROM FAMILY AND THIS WAS MY MY SECOND TIME OF PURCHASING A CAR FROM THEM. ETHEL DELORES CRAFT More
by deecraft202
Employees Worked With
ADAM LEVINSON WAS FINANCE MANAGER, WAS NOT TREATED WITH RESPECT. I WOULD LOVE TO TELL YOU MORE.
May 08, 2026
Everyone very professional and helpful had oil change and tire rotation all went well and they fixed all recall items tire rotation all went well and they fixed all recall items More
by kathyrodretired
May 06, 2026
The process was super easy, they were faster than I had originally thought. Great waiting area with some snack options. Checkout was very informative. They go through every part of the inspection and tell originally thought. Great waiting area with some snack options. Checkout was very informative. They go through every part of the inspection and tell you what you need to keep an eye out for. More
by AMANDA00713
May 04, 2026
I love the new building and of course the service and people are awesome! Perfect! Been a customer since 2012 and my family much longer! people are awesome! Perfect! Been a customer since 2012 and my family much longer! More
by radjoan
May 04, 2026
Anthony was super helpful and informative - he made the buying process super easy, and explained the steps thoroughly and thoughtfully! buying process super easy, and explained the steps thoroughly and thoughtfully! More
by tylergary24
May 03, 2026
Fast & Efficient & Convenient Location in Saint Augustine . The Service Department is great as well ! Thanks Family Kia ! . The Service Department is great as well ! Thanks Family Kia ! More
by ck4874
