Family Kia

I talked to sales on Thursday about a car they had listed online. Sheila said to come in for a test drive. Friday a family member went by to look at the car. They were told it had not arrived yet. Saturda online. Sheila said to come in for a test drive. Friday a family member went by to look at the car. They were told it had not arrived yet. Saturday the car is no longer listed. Family member got the vibe they weren't being honest about the car. I specifically asked about any additional fees/actual walk out the door price 4-5 times. Not until I asked specifically about a dealer fee did Sheila guess - I never got an actual answer. It was hard to get any information. She just kept pushing a test drive even after I explained that I'm not local and my car has completely died. More

Whent for a oil change and they changed the price after I made the appointment made the appointment More

Excellent service and great salesmanship. We are very happy with the products and the people We are very happy with the products and the people More

Horrible dealership customer service. Lacked hospitality and manipulative sales tactics and undisclosed pricing. False advertising and lying sales person attempting to downplay his lie. and manipulative sales tactics and undisclosed pricing. False advertising and lying sales person attempting to downplay his lie. More

Beware. The website shows one price but when you get there everything is marked up by $10k or more for the most basic cars and they are very aggressive if you mention it. They dare you to find any other there everything is marked up by $10k or more for the most basic cars and they are very aggressive if you mention it. They dare you to find any other dealership that sells at sticker price but the funny thing is there are dealerships all over that sell at msrp so this kind of behavior only hurts the Kia brand hurts their reputation and will end with them losing sales in the long run. More

Here is the deal. Came in to look at a used car advertised on the "net" for $5543-. After test drive and discussion, the out the door price was over $9300-, no financing, no extras, no nothing. advertised on the "net" for $5543-. After test drive and discussion, the out the door price was over $9300-, no financing, no extras, no nothing. GIVE ME A BREAK! Walked away quicker than I ever had from a car salesman. More

I have been in the Automobile industry for over 30 years. I was looking for a suitable replacement for a vehicle my daughter totaled. I would obviously get her one from my own dealership. However, we do not I was looking for a suitable replacement for a vehicle my daughter totaled. I would obviously get her one from my own dealership. However, we do not sell many Auto's mainly SUV and pickups. It was a great experience and would highly recommend this dealership for my own family. Thanks Mike and your team for all your assistance. More

Great dealership , the staff is always very helpful. Some visits go a little longer than i would like but they are always on top of things. visits go a little longer than i would like but they are always on top of things. More

Had my recent service complete by Family KIA. Very happy with Ric, David and Matt. They advised me of needed service and costs, Friendly and efficient! Highly recommend these folks! with Ric, David and Matt. They advised me of needed service and costs, Friendly and efficient! Highly recommend these folks! More

Friendly, understanding and willing to do whatever it takes! "Family" is the name of the store for a reason! They treat you like family and really DO care about their customers. I've never been to a dealership t "Family" is the name of the store for a reason! They treat you like family and really DO care about their customers. I've never been to a dealership that makes you feel at home from the minute you walk into the door. They are willing to do anything they can to help you get into a vehicle! More