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Family Kia
St. Augustine, FL
289 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 289 reviews
July 07, 2025
Casey was great to work with. He was understanding of my situation, I was on vacation 800+ miles from home when experiencing car trouble. I visited Family Kia, he took the car bac He was understanding of my situation, I was on vacation 800+ miles from home when experiencing car trouble. I visited Family Kia, he took the car back immediately and gave me an answer within two hours. Rush, ordered the part, gave me daily updates as to when to expect it in and have the work completed within my time limits. All around great experience. Much better than any of the Kia dealerships, I’ve dealt with in the Pittsburgh area. More
by brooks.carrie
Verified CustomerEmployees Worked With
July 07, 2025
JT was wonderful to work with. Great cost, easy process and great customer service. Highly recommend. Great cost, easy process and great customer service. Highly recommend. More
by megkeating
Employees Worked With
July 06, 2025
The service was exceptional and well informed with everything that I needed to know about my current car everything that I needed to know about my current car More
by hopkin.jennifer
Employees Worked With
Other Employees :
Joseph was the person that I dealt with at this recent service appointment and he was very informative and helpful.
July 05, 2025
Great service-reasonable cost. Thought I needed break pads, but tech said not yet. How many places would that happen! Thought I needed break pads, but tech said not yet. How many places would that happen! More
by brownphy2
Employees Worked With
July 05, 2025
Debbie was very professional and thoughtful at Family Kia during my recent purchase. The smooth operation was appreciated & JT is a GEM! during my recent purchase. The smooth operation was appreciated & JT is a GEM! More
by NMS
July 04, 2025
Anthony was great. I absolutely appreciated all the work he put into getting me into a vehicle. He was thoughtful and considerate and did a great job. I absolutely appreciated all the work he put into getting me into a vehicle. He was thoughtful and considerate and did a great job. More
by wontenay123
July 03, 2025
Casey I. in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keepin in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keeping me informed about the issues. More
by ljean920
Employees Worked With
July 02, 2025
🆒 SALESMAN: “ RICHARD BRANNAN “ WORKED W/ ME VIA TEXT, & MADE OUR DEAL FOR A NEW 2025 KIA CARNIVAL VAN QUITE-PLEASANT 👍 SO-FAR A FANTAZTIK VEHICLE !! 👊 EXTREMELY COMFORTABLE, SEATS-8, HIGHLY RECOMMENDED & MADE OUR DEAL FOR A NEW 2025 KIA CARNIVAL VAN QUITE-PLEASANT 👍 SO-FAR A FANTAZTIK VEHICLE !! 👊 EXTREMELY COMFORTABLE, SEATS-8, HIGHLY RECOMMENDED !! 👌😎 EDWARD T. KUHN — PALM COAST, FL. 😄 More
by ekuhn0224
Employees Worked With
ROBERT BRANNAN — 🌠🌠🌠🌠🌠
July 02, 2025
The salesmen were very professional no pressure worked with me on financing my new car a 2025 Kia K4 I love the car and the salesman John was very respectful very nice and very helpful and I thank him I t with me on financing my new car a 2025 Kia K4 I love the car and the salesman John was very respectful very nice and very helpful and I thank him I think all of them, More
by grasseyes1957
Employees Worked With
Other Employees :
John Sermini was very helpful , made by in a car very relaxing not pressured it was a joyful experience
