Family Kia - Service Center

very accommodating and professional. ....started work on time and replaced parts covered under warranty. Explanation understandable. ....started work on time and replaced parts covered under warranty. Explanation understandable. More

The service work done was professional and timely. I would recommend Family Kia to my family I would recommend Family Kia to my family More

St Augustine Family KIA service is always friendly, quick, and professional when getting my car service completed. quick, and professional when getting my car service completed. More

Everything was absolutely Fantastic. So easy to make an appointment and get my car serviced So easy to make an appointment and get my car serviced More

Derek was very professional and helpful. A/C never worked better. Had problems diagnosing but got it figured out. A/C never worked better. Had problems diagnosing but got it figured out. More

I purchased a very expensive warranty when buying my used Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and t Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and the warranty company even though their mechanic confirmed the transmission issue. They have requested an adjuster come and address the (intermittent) issue but every time someone does, they find no issue. I feel that the Kia Dealership lacks in supporting me as their customer and will not go above and beyond anything outside their “normal protocol” to help me resolve this issue. In the meantime my mileage continues to go up and my warranty will expire leaving me stuck with a transmission expense I can not afford! I would not recommend this dealership! More

Service and service technician were great! Everything went smoothly. Work was done as quoted and very timely. Everything went smoothly. Work was done as quoted and very timely. More

Great experience your sales team was very good and helpful and so was your financial department helpful and so was your financial department More

Service was fast and Derek was very friendly and professional. All work was explained thoroughly professional. All work was explained thoroughly More

Service was efficient and friendly and it was very nice to receive a military discount. to receive a military discount. More