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Family Toyota of Burleson

Burleson, TX

4.9
6,381 Reviews
Call Dealership (817) 768-2829
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801 S Burleson Blvd

Burleson, TX

76028

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6,381 Reviews of Family Toyota of Burleson

January 01, 2022

The best dealership I have used in my 66 years! Clean building, professional staff, and a real 'family' experience. More

by luciangoodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Cristian Berumen, Lindsey Sutton, Raad Batayneh, Brian Mainard, Paul Denman, Nastassia Justice, Ashleigh Pennington
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Jan 02, 2022 -

Family Toyota of Burleson responded

We are so pleased to read that you had a great experience with us here at Family Toyota of Burleson. We value your kind words and appreciate your business.

January 01, 2022

Emmanuel was awesome. Made the process so easy. Went above and beyond to ensure we got the 2022 Toyota Highlander we wanted. Derek was fantastic as well. Burleson Toyota Team Rocks! More

by Femi1477
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez, Derek Herndon, Noemi Mendez
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Jan 02, 2022 -

Family Toyota of Burleson responded

Femi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great 2022 Toyota Highlander and was able to make your overall experience at our dealership outstanding and easy. If you ever need help with your new 2022 Toyota Highlander, feel free to give us a call at Family Toyota of Burleson.

December 31, 2021

Both Elaine and Brandon were very customer friendly. Service scheduling and reception were very efficient. More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine, Brandon
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Jan 02, 2022 -

Family Toyota of Burleson responded

Joey, thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future at Family Toyota of Burleson.

December 31, 2021

Is my second car bought there and they helped in everything Thanks Manny my family loves the SUV More

by Gerardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez
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Jan 02, 2022 -

Family Toyota of Burleson responded

Congrats on your new SUV, Gerardo! We are happy to know that you enjoyed an excellent experience with our team. Family Toyota of Burleson welcomes you back!

December 30, 2021

BFT is alright, but Ben is one of the rudest people I have ever worked with. Would recommend working with literally anyone else. More

by Chris_S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Leith Almetwaly, Marcus Gordon, Ben Nourai
Report | Print
Jan 03, 2022 -

Family Toyota of Burleson responded

Chris, Thank you for your review. I would like to learn more about your concerns regarding any level of customer service received. Please reach out to me directly at your convenience. Dustin Herndon General Manager (817) 447-4400

December 30, 2021

John was extremely helpful and was able to meet all my needs and expectations. He made the process go by quickly. More

by Juanita.s.delgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 30, 2021 -

Family Toyota of Burleson responded

Thank you for the five-star review, Juanita.s.delgado. We appreciate your business and are happy that our team here at Family Toyota of Burleson was able to provide you with excellent service. We look forward to seeing you again next time. Dustin Herndon General Manager (817) 447-4400

December 30, 2021

Friendly professionals and get the job done quickly! Great location and service! Will definitely use again. More

by Tamara Vaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Samuels
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Dec 30, 2021 -

Tamara Vaughn responded

Really was impressed with the service and professionalism of the dealership. Thank you very much .

Dec 30, 2021 -

Family Toyota of Burleson responded

Hi Tamara- We truly appreciate you taking the time to write such a nice review, and trusting us at Family Toyota of Burleson to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

December 30, 2021

I paid cash in full. This dealership is showing a lien holder, i just foundout. I have been asking for my title since March. I am VERY disappointed. I want this cleared up asap! Wonder who is paying the l More

by donna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Brinkley
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Jan 14, 2022 -

Family Toyota of Burleson responded

Donna, I appreciate you taking the time to share your feedback and would like the opportunity to speak with you. If you would like to discuss your feedback further, please feel free to reach out to me. I look forward to connecting with you. Thank you, Dustin Herndon General Manager (817) 447-4400

December 30, 2021

Honest Happy Helpful Wonderful People ! Nice Comfortable Honest Happy Helpful Wonderful People ! Nice Comfortable Clean and Accommodating Dealership! Professional and Knowledgeable ! I Thank them so much More

by melaniewheeler07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porters all of them are so helpful and friendly , Lindsey Sutton, Raad Batayneh, Paul Denman
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Dec 30, 2021 -

Family Toyota of Burleson responded

Thank you so much for your kind words and positive rating! We appreciate your business and we hope to see you again! Stay safe and have a wonderful day!

December 29, 2021

Gerrick has been exceptional to work with both times we bought cars here. I can’t wait to refer more family and friends to get their cars from him here at Family Toyota of Burleson. Gerrick I appreciate al More

by aabdirah810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton
Report | Print
Dec 29, 2021 -

Family Toyota of Burleson responded

Hello! Thank you for the positive feedback and we are very delighted to learn our Sales Team was exceptional to work with and your experience went well. We appreciate your continued business with Family Toyota of Burleson.

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