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Family Toyota of Burleson

Burleson, TX

4.9
6,385 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,385 Reviews of Family Toyota of Burleson

December 30, 2021

I paid cash in full. This dealership is showing a lien holder, i just foundout. I have been asking for my title since March. I am VERY disappointed. I want this cleared up asap! Wonder who is paying the l More

by donna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Brinkley
Jan 14, 2022 -

Family Toyota of Burleson responded

Donna, I appreciate you taking the time to share your feedback and would like the opportunity to speak with you. If you would like to discuss your feedback further, please feel free to reach out to me. I look forward to connecting with you. Thank you, Dustin Herndon General Manager (817) 447-4400

December 30, 2021

Honest Happy Helpful Wonderful People ! Nice Comfortable Honest Happy Helpful Wonderful People ! Nice Comfortable Clean and Accommodating Dealership! Professional and Knowledgeable ! I Thank them so much More

by melaniewheeler07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porters all of them are so helpful and friendly , Lindsey Sutton, Raad Batayneh, Paul Denman
Dec 30, 2021 -

Family Toyota of Burleson responded

Thank you so much for your kind words and positive rating! We appreciate your business and we hope to see you again! Stay safe and have a wonderful day!

December 30, 2021

BFT is alright, but Ben is one of the rudest people I have ever worked with. Would recommend working with literally anyone else. More

by Chris_S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Leith Almetwaly, Marcus Gordon, Ben Nourai
Jan 03, 2022 -

Family Toyota of Burleson responded

Chris, Thank you for your review. I would like to learn more about your concerns regarding any level of customer service received. Please reach out to me directly at your convenience. Dustin Herndon General Manager (817) 447-4400

December 29, 2021

Everthing went well according to plan and all of my questions were answered with care. More

by Christof.420.369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Jason Jutz, Seth Boutin
Dec 29, 2021 -

Family Toyota of Burleson responded

We are happy to know your visit went well and you received great customer service. We appreciate your business with Family Toyota of Burleson.

December 29, 2021

Jason took great care of me getting me my new Tacoma thanks again. I will refer my friends. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Jason Jutz, Seth Boutin
Dec 29, 2021 -

Family Toyota of Burleson responded

Thank you, Mike, for the kind feedback and we are very happy that your experience went well. We appreciate you doing business with Family Toyota of Burleson and congratulations on your new Tacoma.

December 29, 2021

Gerrick has been exceptional to work with both times we bought cars here. I can’t wait to refer more family and friends to get their cars from him here at Family Toyota of Burleson. Gerrick I appreciate al More

by aabdirah810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton
Dec 29, 2021 -

Family Toyota of Burleson responded

Hello! Thank you for the positive feedback and we are very delighted to learn our Sales Team was exceptional to work with and your experience went well. We appreciate your continued business with Family Toyota of Burleson.

December 28, 2021

Was very happy with our experience with John Kinman. We knew what sort of car we were after and John helped us track it down quickly. All communication was prompt and courteous. The pricing was transparent More

by Steve D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinman
Dec 28, 2021 -

Family Toyota of Burleson responded

Hi Steve, We are happy that you are happy. It pleases us to know that our Sales Department was communicative, prompt, and courteous whilst working with you. Enjoy your purchase and we appreciate your recommendation. At Family Toyota of Burleson we hope to continue to assist with all of your future automotive needs.

December 27, 2021

Repeat customer for the 4th time since 2015. Jeff Raim has been my salesman for each vehicle purchased. I am very happy with the best customer service I always receive at Family Toyota. More

by Sarah H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Raim
Dec 28, 2021 -

Family Toyota of Burleson responded

Hi Sarah, Your return business is appreciated. It is nice to know that our Sales Department has consistently met your expectations. Thank you for choosing Family Toyota of Burleson and we look forward to your next visit.

December 25, 2021

Paul was great. He got me into a new Rav 4 Hybrid with quick turnaround after an unfortunate wreck. Thanks, Paul! More

by Justice.barkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Paul Denman
Dec 25, 2021 -

Family Toyota of Burleson responded

Hello, thank you for these kind words about our team here at Family Toyota of Burleson.

December 24, 2021

Always a great experience no matter what I go in for, everyone is very attentive and willing to help, If you need help with buying a car ask for Cristian, he is very attentive and will always be willing More

by k leach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Berumen, Lindsey Sutton, Justin Ernst
Dec 24, 2021 -

Family Toyota of Burleson responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

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