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Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,379 Reviews of Family Toyota of Burleson

September 26, 2019

TOP DOG in customer service!!! ☆ We purchased a 2019 Tundra in March. On September 1 we were involved in a multi-vehicle accident and our Tundra was totalled, thankfully we had GAP on More

by tatereb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill, Raad Batayneh
Sep 26, 2019 -

Family Toyota of Burleson responded

We are just glad that you were not seriously injured in such the wreck. Thank you for giving us the perfect score and leaving your review. Let us know if there is anything, at all, that we can do for you.

September 24, 2019

Tundra TRD pro After going to several dealerships I was referred to Family Toyota by someone on a Facebook group. Night and day difference compared to the other deal More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jutz, Leith Almetwaly
Sep 24, 2019 -

Family Toyota of Burleson responded

Congratulations on your Toyota Tundra TRD Pro! We are delighted to learn of your amazing feedback for Jason, and Leith. Thank you so much for taking the time to share your review. Let us know if we can do anything else for you. We welcome you again.

September 24, 2019

Great Experience Dustin , Derick and Greg are the best and they make sure my need were meet. They show they care about my time ane experience and they make it the best More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Greg Williams
Sep 24, 2019 -

Family Toyota of Burleson responded

Jimmy, thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Dustin, Derick, and Greg who were the best and provided great customer service. We hope to see you again soon!

September 23, 2019

Warranty work Family Toyota of Burleson provides prompt and courteous service to their customers, my experience with them has been pleasant and I would recommend th More

by seahawk126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brandon Jackson
Sep 23, 2019 -

Family Toyota of Burleson responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

September 23, 2019

My car wouldn't start I gave this dealer 5 stats because I had a great experience here. My car was repaired for what Iwas quoted and I was out the door sooner than my prom More

by Falcon358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
Sep 23, 2019 -

Family Toyota of Burleson responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

September 21, 2019

Clickbait of Burleson Wow. Clickbait of Burleson. Am seriously shopping for a Toyota Highlander and came across an AMAZING deal advertised for $3,660 under all market c More

by Clickbait Victim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
"Jermain"
Sep 21, 2019 -

Family Toyota of Burleson responded

Hello, Transparency and honesty are values that are deeply instilled into our team. It is regrettable that you think otherwise due to a vehicle in which you were interested being sold before you had the chance to see it. It appears we never received a visit from you and unfortunately the vehicle was sold the day before at the price advertised. Please call me, directly, if you would like to further discuss your concerns. I hope to hear from you soon. Best regards, Dustin Herndon General Manager 817-447-4400

September 21, 2019

Very knowledgeable service techs and mechanical techs I get my normal maintenance done at this dealership and this time I went ahead and had them do a front brake job on my tundra . Everything went well More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Calvin
Sep 21, 2019 -

Family Toyota of Burleson responded

We appreciate your review and your business, Randy! We're happy to hear that you had such a good experience with us. Please let us know if we can be of service in the future!

September 19, 2019

Best car purchasing experience I’ve ever had!!! Family Toyota is the best dealership I’ve ever bought a car from. Our Salesman, Christian was knowledgeable, personable and worked hard to get the de More

by Wribeiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole staff was helpful! Great team!, Cristian Berumen
Sep 19, 2019 -

Family Toyota of Burleson responded

Thank you for the positive review and rating! We are happy to know that you find our dealership to be the best and that your sales representative Christian was knowledgeable, personable, and got the deal done. We appreciate you recommending us and we hope to see you again soon!

September 19, 2019

Excellent experience with new purchase No hassle, very transparent process. Sierra was very knowledgeable about the vehicles and didn't play the usual games. Arriving at a price was strai More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Raad Batayneh
Sep 20, 2019 -

Family Toyota of Burleson responded

Thank you for the great review, John! We are so glad to see that Sierra's pressure-free and hassle-free service made your visit such a memorable one. Congratulations on your purchase; please come back at any time.

September 18, 2019

new purchase F. ROLON second time that I got a new car from this dealer and same sales man BRUCE M short time experience and friendly process. More

by F Rolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
Sep 19, 2019 -

Family Toyota of Burleson responded

Thank you for the great review! We are so glad to see that Bruce exceeded your expectations yet again! Congratulations on your purchase!

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