Family Toyota of Burleson

Shocking discovery I would like to give a special thank you to Lindsey, for providing excellent service and looking into the history of maintenance on my vehicle. He enc I would like to give a special thank you to Lindsey, for providing excellent service and looking into the history of maintenance on my vehicle. He encouraged me to look at prior service invoices and we discovered some shocking negative information about services provided by another Toyota dealership. Needless to say, Family Toyota in Burleson will be the ONLY Toyota dealership I go to from now on. I will definitely recommend them to others because of the knowledgeable, friendly and fast service I always receive. From the time I arrive and am greeted by Billy to the time I end with Tonya, I am highly pleased. Great job Family Toyota staff and keep up the excellent customer service!!👍 More

Good service decent time Routine service visit. Needed alignment, Greg made sure I was aware of the cost associated with correction before fixing, this is always important to Routine service visit. Needed alignment, Greg made sure I was aware of the cost associated with correction before fixing, this is always important to me that service is verified with the customer before it is done to make sure I was aware of the cost and to get my approval. More

new car Very impressed with the excellent customer service. Everyone was very friendly and personable. Derek took care of us from start to finish. He stayed l Very impressed with the excellent customer service. Everyone was very friendly and personable. Derek took care of us from start to finish. He stayed late to point out all the amenities of my new car. He even told me I was welcome to stop back in if I couldn't remember something he had gone over. Derek even gets extra kudos for putting up with my husband's crazy sense of humor! More

Treated like family I just want to give a big shout out to Zac the Service Department Manager and his staff. I am no stranger to owning a Toyota for the last 35 years. I' I just want to give a big shout out to Zac the Service Department Manager and his staff. I am no stranger to owning a Toyota for the last 35 years. I've been going to the Burleson dealership for 4 years now. I know I can trust what I am told concerning my vehicle. My experience always a good one. It's nice to be able to trust fully who services your vehicle. I can promise you this when its time for me to trade in my Tacoma I will be going to Family Toyota! Thank you SO MUCH Zac for always being honest and taking care of me and my Tacoma! Yvette Nissen More

Very honest I worked with Jason and he was honest and to the point. It was pretty much hassle free let's get you a car and on your way and I appreciate that. I worked with Jason and he was honest and to the point. It was pretty much hassle free let's get you a car and on your way and I appreciate that. More

Great deal. In and out real quick. Very friendly and helpful. I had a great experience and will definitely buy from them again in the future. This is my first Toyota and will not be Very friendly and helpful. I had a great experience and will definitely buy from them again in the future. This is my first Toyota and will not be my last. More

Np pressure sale I've ever had, Thank You Jason Jutz After a lengthy search all over North Texas. I contacted Jason Jutz through a online ad. He returned my email within 15 minutes. Then the same day (ON After a lengthy search all over North Texas. I contacted Jason Jutz through a online ad. He returned my email within 15 minutes. Then the same day (ON HIS DAY OFF) he called me to say the Highlander I inquired about had sold. I told him exactly what I was looking for, and he found one at another dealership 3 hours away. I told him what I was willing to pay and we agreed on the deal over the phone. My wife and I drove over the same day and made the deal. The Highlander had not arrived from the other dealership, so the car was delivered to us the next day 75 miles away. There was never any pressure what so ever. I would highly recommend Family Toyota of Burleson and Jason Jutz to anyone looking for a Toyota. I almost forgot to mention, the purchase was approximately $ 1800.00 less than any comparable Highlander we had found. More

Outstanding Service! It started a few days ago with SCOTT BOWERSOX who showed me several choices in auto's but also gave me a tour if the whole shop including the service It started a few days ago with SCOTT BOWERSOX who showed me several choices in auto's but also gave me a tour if the whole shop including the service area. I was impressed and asked if they worked on other brands. He said "bring it in". The A/C went out on my jeep yesterday so I called in and spoke with "Kenny Bredemeier" who set up an appt. for 8:00am 9/6/19. I was taken right in, and within 2 1/2 to 3 hrs., the jeep was totally fixed for a savings of $700 from a dealership I shall not mention. I am very happy and now have found a place that I really feel good about! More

Great place that exceeds expectations Jason in sales and Lieth in finance made our purchase a pleasant,no hassle experience. Both went out of their way to answer questions and address conc Jason in sales and Lieth in finance made our purchase a pleasant,no hassle experience. Both went out of their way to answer questions and address concerns More

Top notch experience with Eric Hill and Family Toyota We had the best experience working with Eric Hill. From start to finish, the process was easy and stress free. Eric answered all of our questions, We had the best experience working with Eric Hill. From start to finish, the process was easy and stress free. Eric answered all of our questions, had patience with us, and there was absolutely no pressure. Communication was A+++. To top off the experience, working with Raad Batayneh in Finance was beyond our expectations. Raad prepared the paperwork for us, and we were able to sign and pick up our new Camry within minutes. By the time we were done signing paperwork, we were already telling Eric that we will be back for another vehicle in the future. I would like to add that everyone at Family Toyota of Burleson was very warm and welcoming. I will be referring family and friends to see Eric and Raad when in need of a vehicle. More