Family Toyota of Burleson

Towed in frowning but drove out smiling. Our Avalon broke down because of alternator, Had it towed into Family and they gave me and wife a courtesy shuttle ride home. Next day, they went ove Our Avalon broke down because of alternator, Had it towed into Family and they gave me and wife a courtesy shuttle ride home. Next day, they went over all the repair options with pricing and because the car is about 10 years old we decided to buy another from Family's car lot. They showed several cars based on our needs and we decided on one. They took our non-running car as a trade-in and we got a good deal. NO WORRIES! Thanks Paige for all your patience with us as we decided what to do. I highly recommend Family Toyota of Burleson, Texas. More

Not pleased with service received I sent in feedback on my experience buying a car on Friday, 8/30. Received a message back from a General Manager asking me to call him back. Why sho I sent in feedback on my experience buying a car on Friday, 8/30. Received a message back from a General Manager asking me to call him back. Why should I call you back? I didn’t sell a filthy car to a first-time customer. Yesterday, my husband received a cryptic text message from Leith stating that there was a discrepancy in the VIN number on paperwork I signed. I promptly called to speak to Leith and had to leave him a voicemail message. I’m still way to hear from Leith. Not a satisfied customer More

Great Service with a smile If you want to buy a car then come here. They are eager to put you in one. I will purchase my next car from here. If you want to buy a car then come here. They are eager to put you in one. I will purchase my next car from here. More

Great experience Bought a Highlander and the entire precessions was great! No pressure and our sales rep, David Holley-Gates really listened to what we wanted! We ar Bought a Highlander and the entire precessions was great! No pressure and our sales rep, David Holley-Gates really listened to what we wanted! We are first time Toyota owners and very happy with our purchase. More

A+customer service We purchased a Rav4 and Jason Jutz made the process so easy! He was very personable and professional. We really appreciated his expertise! Also Michae We purchased a Rav4 and Jason Jutz made the process so easy! He was very personable and professional. We really appreciated his expertise! Also Michael Cummings, in finance had us ready to go in record time. We are happy to be part of the Family Toyota "family". More

Excellent service and very familiar environment and professional personnel., I refill recommend the dealership to all my friends and family and the Toyota brand it’s t and very familiar environment and professional personnel., I refill recommend the dealership to all my friends and family and the Toyota brand it’s the best . More

Excellent Service!! I recently purchased a used vehicle from T.O. at Family Toyota Burleson and it was a great experience! The facility is fairly new and it is very clean I recently purchased a used vehicle from T.O. at Family Toyota Burleson and it was a great experience! The facility is fairly new and it is very clean and all the employees I came in contact with were very nice. I asked T.O. to help me find a used vehicle, but later narrowed it down to a Corolla. He was very patient with me and he went above and beyond to help me out. The purchasing process was painless and it didn't take too long. I told T.O. that I normally hate purchasing vehicles from dealerships, but he made the process a good one. Michael Cummings (the Finance Relationship manager) was very nice too!! He too was very patient and pleasant to work with. I'll be back and I would definitely recommend Family Toyota in Burleson!!! More

Scott Bowersox Awesome Rep! Went in to purchase a vehicle. Scott was very knowledgeable and an expert at what he does. He did not put pressure into something we didn’t want. He g Went in to purchase a vehicle. Scott was very knowledgeable and an expert at what he does. He did not put pressure into something we didn’t want. He gave my family and I time to think about our decision(which not many people do) and in the end owners of a new Highlander. More

Great job I am a very picky person to pleas. David worked hard to find me the right truck and the right color when others would try and talk me into a different I am a very picky person to pleas. David worked hard to find me the right truck and the right color when others would try and talk me into a different color David didn't. I believe he got me the best deal on my new tundra Thank you David Holly- Gates More

Fun and personable dealership! One of my family members recommended this dealership and we were not disappointed! Both Derek and Skeeter made this a fun process and were concerned One of my family members recommended this dealership and we were not disappointed! Both Derek and Skeeter made this a fun process and were concerned with my satisfaction in choosing a vehicle through extensive knowledge of the product. They were relational and considerate towards me, not just looking to get a sale, and I really appreciated that! I will definitely be referring this place to others in need of a vehicle! More