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Family Toyota of Burleson

Burleson, TX

4.9
6,393 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,393 Reviews of Family Toyota of Burleson

September 07, 2019

Np pressure sale I've ever had, Thank You Jason Jutz After a lengthy search all over North Texas. I contacted Jason Jutz through a online ad. He returned my email within 15 minutes. Then the same day (ON More

by Ron Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raad Batayneh
Sep 07, 2019 -

Family Toyota of Burleson responded

Thank you for giving us the chance to find that perfect Highlander, Ron. It was a pleasure to do business. We will go to great lengths to ensure that the needs of our guests are met. Let us know when there is anything that we can do for you.

September 06, 2019

Outstanding Service! It started a few days ago with SCOTT BOWERSOX who showed me several choices in auto's but also gave me a tour if the whole shop including the service More

by cej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bowersox, Kenny Bredemeier
Sep 07, 2019 -

Family Toyota of Burleson responded

Hi- Sounds like you had a quality experience with our Service Department from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are ecstatic to hear Scott and Kenny went above and beyond to assist you with an outstanding level of customer service throughout the process. Glad to hear your Jeep is tuned up and back on the road in superb condition! We look forward to seeing you and your Jeep at the next milestone.

September 05, 2019

Great place that exceeds expectations Jason in sales and Lieth in finance made our purchase a pleasant,no hassle experience. Both went out of their way to answer questions and address conc More

by Texas Toyota Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jutz in sales and Lieth in finance
Sep 06, 2019 -

Family Toyota of Burleson responded

Hi, Thank you for taking the time to write a review! We're ecstatic to hear you are satisfied with the high level of customer service you received with Jason and Lieth. We greatly appreciate your positive feedback, and We look forward to taking care of any of your auto needs in the future.

September 05, 2019

Top notch experience with Eric Hill and Family Toyota We had the best experience working with Eric Hill. From start to finish, the process was easy and stress free. Eric answered all of our questions, More

by Rick A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill, Raad Batayneh
Sep 05, 2019 -

Family Toyota of Burleson responded

Rick, thank you for letting us know that Eric and Raad offered you exceptional customer service. Congratulations on your new Camry. We look forward to your future visits. Have an amazing day.

September 05, 2019

Towed in frowning but drove out smiling. Our Avalon broke down because of alternator, Had it towed into Family and they gave me and wife a courtesy shuttle ride home. Next day, they went ove More

by Rendon Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leith the finance employee, Paige Nelson
Sep 06, 2019 -

Family Toyota of Burleson responded

Rendon, thank you for the opportunity to meet your automotive needs. Congratulations on your new vehicle. Paige and the team will enjoy your feedback. Have a great day and visit again soon.

September 04, 2019

Not pleased with service received I sent in feedback on my experience buying a car on Friday, 8/30. Received a message back from a General Manager asking me to call him back. Why sho More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sierra Mickens, Michael Cummings
Sep 06, 2019 -

Family Toyota of Burleson responded

Dawn, I am troubled to learn of your dissatisfaction with any level of communication that has left you with a negative impression regarding your recent experience. Please know as our customer, we take your feedback seriously and would like to connect with you to better address your concerns. Please contact me at your soonest convenience. Thank you. Best, Dustin Herndon General Manager 817-447-4400

September 04, 2019

Great Service with a smile If you want to buy a car then come here. They are eager to put you in one. I will purchase my next car from here. More

by Car Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill
Sep 04, 2019 -

Family Toyota of Burleson responded

Hi there, thank you for the excellent review! We hope to see you in the future!

September 02, 2019

Great experience Bought a Highlander and the entire precessions was great! No pressure and our sales rep, David Holley-Gates really listened to what we wanted! We ar More

by NewtoToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holly-Gates
Sep 03, 2019 -

Family Toyota of Burleson responded

Thank you for the great review! We are so glad to see that David's outstanding service paid off and found you the perfect car! Congratulations on your first Toyota; please come back at any time.

September 01, 2019

A+customer service We purchased a Rav4 and Jason Jutz made the process so easy! He was very personable and professional. We really appreciated his expertise! Also Michae More

by rgammon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jutz ***** Definite 5 star guy!, Michael Cummings
Sep 02, 2019 -

Family Toyota of Burleson responded

Thank you for the positive feedback! We are happy to know that your car buying experience with us went well and that Jason made the process easy by being personable and professional. It is also great to know that Michael in finance was helpful and we hope that you will visit us again soon! Welcome to the family and enjoy your Rav4!

August 31, 2019

Excellent service and very familiar environment and professional personnel., I refill recommend the dealership to all my friends and family and the Toyota brand it’s t More

by ruby1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Williams
Aug 31, 2019 -

Family Toyota of Burleson responded

We are so happy to learn of your excellent recommendation and feedback for us, Ruby! Thanks for sharing and we hope to work with you again in the future.

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