Family Toyota of Burleson

2016 Scion tc Very helpful, kind, and courteous staff. They went above and beyond our expectations. Our family will definitely be going back. Thank you Manny and Y Very helpful, kind, and courteous staff. They went above and beyond our expectations. Our family will definitely be going back. Thank you Manny and Ysrael More

Great Customer Service Lance Haynes is a great sales person. He knows how to make his customers happy. I would recommend Lance to my family and friends. Tracey Strawder Lance Haynes is a great sales person. He knows how to make his customers happy. I would recommend Lance to my family and friends. Tracey Strawder More

Family member to family member “Family Toyota” is extremely appropriate for this dealer because when you bring your vehicle in for service, they do treat you like a loved family mem “Family Toyota” is extremely appropriate for this dealer because when you bring your vehicle in for service, they do treat you like a loved family member. Thank you so much! More

Customer Service in sales Awesome dealership that makes purchasing a vehicle seamless and quick! I went in knowing what I wanted. They had me in and out in no time. Awesome cu Awesome dealership that makes purchasing a vehicle seamless and quick! I went in knowing what I wanted. They had me in and out in no time. Awesome customer service! Thank you David, Sierra and Laith who is in finance! More

Great experience, no hassle Started my purchasing experience by reaching out the the internet team. Response was quick and thorough. I reached out to a few other dealerships and Started my purchasing experience by reaching out the the internet team. Response was quick and thorough. I reached out to a few other dealerships and none were able to get to the price that Family was able to reach. Experience of the time spent at the dealership was pleasant and fast since price has been determined prior to arrival. Would return for another purchase when the time comes. Highly recommended. More

Family Toyota Burleson, a dealership worth a visit I was looking at the cars on the lot at Family Toyota Burleson on an extremely hot day. Sal came out and introduced himself. And, from there on, eve I was looking at the cars on the lot at Family Toyota Burleson on an extremely hot day. Sal came out and introduced himself. And, from there on, even after the sale, he has been the best salesperson to deal with in all of my years buying cars. He has gone above and beyond in everything, even after the sale. He is pleasant and not over bearing, but warm, kind and patient. While waiting on several occasions, I’ve observed he is a go getter. He braves the heat to go out in the lots and answer any questions one may have. If you want someone who will really work for your business, it’s Sal Wellington. Family Toyota of Burleson is a dealership I would return to or refer anyone I know; and recommend Sal as their go to person. Sal is a 5 star rep. His name is not listed below to mark him as a 5 star, maybe because he is new to the dealership; although, he is not new to the car sales industry. More

Attentive dealership The sales staff was extremely busy as it was a special 2 day event, the reason I came out was as response to an email informing me of the event, I cam The sales staff was extremely busy as it was a special 2 day event, the reason I came out was as response to an email informing me of the event, I came there looking for a specific vehicle unfortunately it wasn't in the event discounts, and there was only one that product at the dealer ship. Had I known the limited access to the vehicle and or the fact it wasn't among the event special sales I wouldn't have gone . None the less I proceeded to look at other options to fit our budget and goals, the final selection came thru a recommended option by the sales person that met our price line and goals to increase the efficiency of our transportation needs. we never thought of owning a hybrid vehicle. We hope the claimed gas mileage for this vehicle choice will be a consistent performer over it life span. As we drive 30,000 miles plus a year it wont take long to know if our investment will reap the returns expected in fuel savings. More

2nd car from Family Toyota Awesome customer service!!! This is our 2nd car to buy from Family Toyota of Burleson!! If you need and awesome deal ask for Derek H and Leith A for y Awesome customer service!!! This is our 2nd car to buy from Family Toyota of Burleson!! If you need and awesome deal ask for Derek H and Leith A for you financial officer, both of these guys treated us like royalty. I will be back again to buy my next car when the time comes. Thanks Family Toyota!! More

Red Carpet Treatment Each time I am at FAMILY TOYOTA, I always get the “red carpet treatment.” It doesn’t matter if I am just getting my car washed, serviced, or buying Each time I am at FAMILY TOYOTA, I always get the “red carpet treatment.” It doesn’t matter if I am just getting my car washed, serviced, or buying a new vehicle. I guess that is why I have bought 12 vehicles over the years from them. Great people, great pricing, and great service! Not many places can boast those things anymore. More

Oil change, inspection, tires rotated Tristain let me with a smile and a handshake in the drive up lane. I explained to him that I needed an oil change, tires rotated and a state inspectio Tristain let me with a smile and a handshake in the drive up lane. I explained to him that I needed an oil change, tires rotated and a state inspection. This was a Saturday. It took about and hour and a half, which I thought was pretty good for a busy dealership. Tristain kept in constant contact act with me and gave me updates as I waited. At one point, he sat down and had a quick chat with me. After the vehicle was completed, I learned that my passenger side windshield wiper fluid line had been chewed by some squirrels. Tristain did not hesitate to get the vehicle in the bay and get it fixed. To make it all the better for me, since it was a quick fix, he had the techs complete the extra job at no cost to me. I can’t say enough about the dealership and the folks that work there. Oh and if the above wasn’t enough to make you want to come there, they have a dark movie room with lounge chairs, free ice cream and popcorn. Cmon?? What’s not to like. More