Family Toyota of Burleson

Tailored and Patient Manny and Ysrael helped me in my very specific situation as much as they could and as quickly as they could. I was able to narrow down the vehicle I w Manny and Ysrael helped me in my very specific situation as much as they could and as quickly as they could. I was able to narrow down the vehicle I was looking for before coming into the dealership. Then after a test drive, and hearing my concerns, they helped me get started on the application for finance process. My unique situation regarding pickup was dealt with also, and they helped me by allowing my to drop off my Enterprise rental vehicle when I picked up my new truck. Overall I’m very impressed, and happy that I went to this dealer location, the extra drive was made up for in the excellent service! More

Tundra Christian was sharp and fast to work with. Respectful and polite and well. The dealership was clean, friendly, and accessible. Much better than others Christian was sharp and fast to work with. Respectful and polite and well. The dealership was clean, friendly, and accessible. Much better than others I visited. More

Toyota expert -Eric Hill Thanks to Eric for showing us the ropes about anything and everything Toyota. We came in with no clue what we wanted. Eric has the patience to answer Thanks to Eric for showing us the ropes about anything and everything Toyota. We came in with no clue what we wanted. Eric has the patience to answer and solve all our issues. More

Eric = Great Experience I inquired about a used vehicle from Family Toyota and the salesman Eric reaches out to me. Living about 7 hours away from the dealership was difficul I inquired about a used vehicle from Family Toyota and the salesman Eric reaches out to me. Living about 7 hours away from the dealership was difficult as I did not see the vehicle until the day I bought it. Throughout the entire process, I felt like Eric was very easy to talk to and very pleasant. He made my wife and I feel very welcomed by being genuinely interested in us. He also bought me a keychain from the dealership gift shop. Eric is a class act when it comes to selling cars.. I can tell that he’s not in the business of ripping off his customers like other dealerships. We are very happy with our experience and will be back to purchase vehicles in the future. Thanks Eric! More

Awesome,Awesome,Awesome This was an Awesome Saturday. Didn't know what to expect , just stopped by passing through just to look around. The experience was awesome for my fir This was an Awesome Saturday. Didn't know what to expect , just stopped by passing through just to look around. The experience was awesome for my first time at a Toyota Dealership . Why couldn’t I have been there a long time ago . My time there was awesome from beginning to end and Driving away with my New Tundra. THANKS SIERRA. More

Treated just like "Family" I was shopping for a car with the intention to purchase at a later date. However, the Sales Consultant that assisted me sensed my apprehensiveness an I was shopping for a car with the intention to purchase at a later date. However, the Sales Consultant that assisted me sensed my apprehensiveness and understood my challenges . Dispite all he was able to accomodate my needs, meet my expectations and walk me through with ease the purchase of my new car!. The whole process was handled timely and seamless. The service I received from the Team was STELLAR!!! More

Head and shoulders above the rest! Family Toyota of Burleson absolutely blew me away in how awesome they made the car buying experience! I have always hated purchasing a car from a dea Family Toyota of Burleson absolutely blew me away in how awesome they made the car buying experience! I have always hated purchasing a car from a dealer. From the negotiations, the back and forth with the sales people and the sales manager, the weird hidden charges that always pop up, the shady things finance tries to pull it is always an experience that has left me with a horrible taste in my mouth and frankly feeling dirty and completely taken advantage of. My experience with Family Toyota of Burleson ABSOLUTELY blew me away! From start to finish the experience was swift, transparent, left me completely satisfied and was a 180 degree different experience from the norm. From initial contact, valuation and negations of my trade, knowledge of their product, the lack of trying to up-sell me, negotiations on price, and the speed in which it was all accomplished absolutely blew me away. Finance even went out of their way to find me an interest rate that was outstanding as well. My sales person was Paige and she could not have been more professional and knowledgeable about the Toyota line of vehicles. Her patience in my indecisiveness on a few options and colors was appreciated. She never rushed me and I really appreciated her not trying to up-sell me into something that I did not need. Sal assisted her and his demeanor was spot on as well. Seth the Sales Manager closed the deal efficiently and more than met my expectations. I cannot recommend Paige and Family Toyota of Burleson enough. They have completely renewed my faith in auto dealerships with their overwhelming desire to make sure my family and I were completely satisfied with the entire experience of purchasing a vehicle! More

Good buying experience Salesperson, David, was Great, the Business & finance managers were ok, although it seemed they were aloof, paperwork wise. All in all, I would recomm Salesperson, David, was Great, the Business & finance managers were ok, although it seemed they were aloof, paperwork wise. All in all, I would recommend them, Family Toyota of Burleson, if you’re in the market for a new/used vehicle. I will purchase again from them More

Great easy relaxing buying experience Salesman Jess Davidson and finance manager Leith Alemtwaly were so easy to talk to and not pushy sales people genuinely interested in getting me the b Salesman Jess Davidson and finance manager Leith Alemtwaly were so easy to talk to and not pushy sales people genuinely interested in getting me the best deal. They answered all questions and were very informative. The dealership itself is a very clean and relaxing environment amazing lobby and waiting area More

Best car buying. Lance was very understanding that I was very nervous. The atmosphere was very pleasant. I like to joke about things and he played along with me. Lance was very understanding that I was very nervous. The atmosphere was very pleasant. I like to joke about things and he played along with me. More